Summary

This position is in the Office of Standardization and Sustainment, Resolution Management for the Electronic Health Record Modernization Integration Office (EHRM-IO), where the incumbent serves as the Director, Resolution Management. The incumbent is responsible for overseeing the full range of duties to accomplish major organizational IT strategies, initiatives, programs and projects and supervises a staff consisting of specialists, analysts and various contractor personnel.

Duties

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This is a non-bargaining unit position.

The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 50 in the order they applied.

Note: Submitting multiple applications will change the order in which your application is reviewed.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

• Cybersecurity Code 901 - Executive Cyber Leadership: Executes decision-making authorities and establishes vision and direction for an organization's cyber and cyber-related resources and/or operations.
• Cybersecurity Code 802 - IT Project Manager: Directly manages information technology
  projects.
• Cybersecurity Code 641 - Systems Requirements Planner: Consults with customers to
  evaluate functional requirements and translate functional requirements into technical
  solutions.

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

VA offers a comprehensive total rewards package: VA Total Rewards

Work Schedule: Mon - Fri 8:00 am - 4:30 pm

Compressed/Flexible Schedule: Available

Telework: Available

Duty Location Status: Will work from a VA owned or leased space

Position Description Title/PD#: Supervisory IT Specialist/ PD209740

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not Required

Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Some

employees may carry light items, such as papers, books, or small parts. The work does not

require any special physical effort.

Applicants selected for this position may be required to serve a one-year supervisory probationary period. Failure to successfully complete the supervisory probationary period will result in the employee being reassigned to a position in the agency of no lower grade and pay than the one the employee left to accept the supervisory or managerial position.

Major Duties:

• Manages and oversees the technology and integration operations and is the principal advisor for strategic planning and oversight for the Operations Directorate.
• Delivers highly technical analyses of information security policies, strategies, architecture, metrics, risk management, workforce development, change management and business intelligence.
• Initiates and manages special technical studies and projects of a highly confidential and complex nature related to executing the EHRM-IO mission.
• Conducts program and project research and performance analysis, delivers guidance for process improvement, and manages the implementation of that guidance.
• Ensures EHRM-IO programs, projects, policies, and operations align with applicable cybersecurity regulations and guidance.
• Monitors changes in Federal legislation and regulations, as well as agency-level guidance, policy, regulations, and directives for potential impact on EHRM-IO policies.
• Plans the work to be accomplished by the unit, assigns work to employees, and establishes production or quality standards for the unit's work.

Requirements

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Conditions of employment

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Designated and/or random drug testing may be required
• Selectees may be required to serve a probationary period.
• Selective Service Registration is required for males born after 12/31/1959.
• A complete application package, i.e., Resume, Transcripts, etc., as required by the job announcement.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the Seasonal Influenza Prevention Program for VHA Health Care Personnel (HCP) is a requirement for all Department of Veterans Affairs HCP.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Must be proficient in written and spoken English.
• Pre-employment physical evaluation may be required.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/31/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

AND

Basic Requirements: This section covers the basic requirements for this vacancy. For positions at the GS-15 grade level, applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the minimum qualification requirement as demonstrated through the assessment of skills identified through the agency's job analysis.

Applicants must meet the requirements of the competency-based qualification standard to be fully qualified.

NOTE: The basic requirements MUST be substantiated in your resume. Failure to provide the required information will render your application ineligible for consideration.

For the GS-15: To meet the Competency-Based Qualification Standard for theInformation Technology (IT) Management Series (2210), you must possess:

For all positions, individuals must meet or exceed the minimum proficiency level established for each of the nine competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail- Is thorough when performing work and conscientious about attending to detail.

Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Decision Making- Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Information Management- Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

Interpersonal Skills- Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Teamwork- Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Technical Competence- Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

AND

Minimum Qualification:

The demonstration of knowledge, skills, and abilities/competencies which demonstrate the likelihood to perform successfully the duties of the position and is related to the work of the position to be filled. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competencies may be typically gained in the IT field or through the performance of work where the primary concern is IT or other means (e.g., licensure, certification, registration, or special training).

You must possess one-year of Specialized Experience equivalent to at least the GS-14 level. Examples of specialized experience would typically include, but are not limited to: Develop new information technology, concepts principles, standards, and methods; advise other IT experts on a variety of situations and issues that involve applying or adapting new technology, concepts, principles, standards, methods, or practices; provide interpretations and guidance regarding IT processes, procedures, projects and complex technical requirements; planning, scheduling, and carrying out major projects concerned with IT Resolution Management; analyze and evaluate IT programs and operational effectiveness, interpreting policy and resolving complex technical issues that may arise.

NOTE: The Specialized Experience MUST be substantiated in your resume.

OR

Applicants may also be considered to have satisfied the minimum qualification requirements for a position if they can present evidence that clearly justifies a high evaluation of their competence, such as one or more of the following:

• Appropriate licensure, registration(s), certification(s); or
• A substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field.

Applicants can qualify fully on the basis of licensure, certification, registration, or special training as an alternative to experience.

NOTE: Evidence of claimed competence must be substantiated in your resume and upload copies of applicable certifications, licensures, registrations, etc, as supporting documentation.

Education

PLEASE NOTE: Applicants may also be considered to have satisfied the minimum qualification requirements for a position if they can present evidence that clearly justifies a high evaluation of their competence, such as one or more of the following:

• Appropriate licensure, registration(s), certification(s); or
• A substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field.

Applicants can qualify fully on the basis of licensure, certification, registration, or special training as an alternative to experience.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: https://ope.ed.gov/dapip/#/home. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your t