PPL Corporation

Supervisor - OT App Support

PPL Corporation$90K — $120K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Computer Science, or IT from an ABET-accredited program
  • 5+ years of relevant experience in Engineering, IT, or System Operations
  • Demonstrated leadership skills in challenging environments
  • Familiarity with regulatory requirements and industry codes for the electric utility sector
  • Experience with GE AEMS or ADMS is preferred

Responsibilities

  • Lead and organize work group activities, ensuring deadlines are met
  • Evaluate and develop talent in direct reports
  • Coordinate ongoing technical training for staff
  • Collaborate with cross-functional teams to achieve departmental objectives
  • Optimize EMS performance through monitoring and updates
  • Translate operational control center needs into technical application requirements
  • Maintain positive relationships with control room staff and regulatory entities

Benefits

  • Support for professional development and training
  • Opportunities for career advancement in a large utility organization
  • Comprehensive health and wellness programs
  • Employee assistance programs for personal support
  • Community engagement initiatives promoting diverse and strong communities
Full Job Description
Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview

Responsible for providing guidance and direction to Operations Application Support staff to support safe, reliable and secure operation of the Transmission and Distribution Systems in accordance with regulatory and RTO/ISO/PUC guidelines. Directs the development of PPL EU and RIE Transmission or Distribution Energy Management Systems (EMS) and operational technology systems to deliver highly-available, reliable, and secure applications and systems for real-time operations. Oversees a team in provisioning operational technology platforms for PPL's Operations Control Centers. The position is also accountable for the technical quality of the group's output and is expected to continuously improve capabilities in this area. This position makes decisions guided by policies, procedures, and business plan. Typically, does not perform the work at the level being supervised, but will have individual technical and business-related assignments in support of department goals and special projects.

Responsibilities

  • Lead, direct and/or assist with organizing and prioritizing work group activities, assigning and/or scheduling work duties to meet required completion dates.
  • Evaluate direct reports for the purpose of developing organizational talent and building expertise in areas required by the department.
  • Develop leadership skills and coordinate technical training aspects for self and group members.
  • Work with other departments on cross-functional technical and business teams, working groups or committees to achieve goals and objectives of the department and company.
  • Assist in the development of changes in methods or processes in assigned area of responsibility and make recommendations for implementation.
  • Translate operational needs of control centers into technical requirements for supported applications
  • Optimizes operation of EMS and associated computer systems through continuous monitoring of performance characteristics, performing or coordinating database updates, and identifying and correcting areas of deteriorating application performance.
  • Keeps current with all technical aspects of the transmission and distribution systems and their technological advancements, including those supporting computerized data associated with the EMS through constant study, personal development, and vendor engagement.
  • Assist in the preparation, monitoring and forecasting of the department budget.
  • Support the development of section and department goals and metrics.
  • Select, train, coach, and develop direct reports to build self-motivated and effective teams.
  • Evaluate workload, manpower requirements, and technical abilities to identify and recommend the need for overtime use of additional resources.
  • Evaluates and monitors EMS admin contractors and consultants.
  • Research and analyze technical and/or business plans, designs, proposals, projects or strategies; provide results and/or recommendations in support of department objectives.
  • Review, revise and communicate procedures in support of administrative and technical improvement initiatives. Responsible for the application of organizational policies.
  • Set priorities to ensure task completion and coordinates work activities with other supervisors, acting as a liaison with other sections or departments.
  • Maintain positive working relationships with control room staff and leadership as well as external oversight/regulating entities such as PJM, ISO-NE, RF, NPCC, etc.
  • Establish a high-level understanding of where operational applications fit into the overall IT and power system architecture.
  • Provide urgent leadership support and direction during the real-time troubleshooting of application issues.
  • Assist in investigations related to operational incidents and system failures/deficiencies.
  • Perform special tasks, initiatives, or projects assigned by manager.
  • If applicable, in-person supervision of employees to ensure compliance with FLSA wage and hour issues as well as to monitor compliance with safety rules.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

Required Education:

Bachelor's Degree - ABET Accredited Bachelor's degree in Engineering, Computer Science, or Information Technology (IT)

Required Experience:
  • 5+ years of related experience (Engineering, IT or System Operations), or a master's degree in engineering, computer science or IT plus 3 years of related experience, or a PhD in Engineering plus 2 years of related experience.
  • Demonstrated leadership skills by achieving positive results under non-ideal circumstances
  • Working knowledge of regulatory requirements and industry codes and standards related to the electric utility industry


Preferred Qualifications:
  • Experience with GE AEMS or ADMS
  • Comprehensive knowledge of department programs, policies, procedures and business plans
  • Demonstrated ability to provide technical direction to technical and non-technical personnel
  • Knowledge of advanced management theories, practices and techniques
  • Sound judgment, technical insight, and strong initiative to direct other engineers on resolution of complex issues
  • Strong verbal and written communication and influencing skills
  • Ability to work well with individuals on all levels of the organization.
  • Knowledge of relevant NERC CIP, IRO, COM, EOP and TOP standards


Work Conditions:

Pennsylvania - Allentown

About PPL Corporation

As one of the largest investor-owned companies in the U.S. utility sector, PPL Corporation delivers on its promises to customers, investors, employees and the communities they serve. Their utilities – Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities, and PPL Electric Utilities – provide an outstanding service experience for their customers, consistently ranking among the best in the U.S. and the U.K. Their stable earnings, secure dividend, solid management and high-quality assets represent an excellent low-risk opportunity for those looking to invest in the utility sector. For employees, the PPL family of companies offers the potential to grow in a wide range of exciting career opportunities. They are committed to providing essential energy services in extraordinary ways and they deliver. And they are a positive force in the cities and towns where they do business, providing support for programs that create jobs, donating millions to charitable organizations that improve the quality of life, and encouraging the generosity of employees who volunteer freely to help others.

PPL Corporation Careers

Join the dynamic team at PPL Corporation, a leader in the energy sector, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the most respected companies in the industry, PPL Corporation offers a range of job opportunities designed to empower your career journey and foster a culture of excellence and diversity.

Work You’ll Do

At PPL Corporation, you’ll engage in meaningful work that directly impacts our customers and communities. Our team is committed to sustainable energy solutions and operational excellence, providing a platform for professionals to lead and innovate within the energy sector. Whether you’re interested in engineering, customer service, or corporate roles, PPL Corporation provides a landscape for professional and personal growth.

Explore Career Paths

We offer a variety of career paths, including full-time positions and internships for emerging talent. Our internship programs are a great way to gain hands-on experience and develop essential skills in a supportive environment. Interns at PPL Corporation work on real projects, receive mentorship from experienced leaders, and learn about the energy industry from the inside out.

Professional Development

PPL Corporation is dedicated to the continuous professional development of our team. With access to comprehensive training programs and leadership workshops, employees can expand their skills, engage in diversity training, and advance their careers. Our leadership is committed to nurturing high-potential professionals to innovate and lead in their respective fields.

Benefits and Culture

Choosing a career at PPL Corporation means more than just a job. Our employees enjoy competitive benefits, including health, retirement plans, and flexible working conditions, designed to support a healthy work-life balance. The culture at PPL Corporation is built on collaboration, respect, and inclusivity, ensuring a welcoming environment for all employees.

Join Our Team

If you’re looking to make a difference with your career, consider joining PPL Corporation. Explore our job opportunities and find a position that matches your skills and ambitions. We are continuously hiring talented individuals who are passionate about making an impact and ready to contribute to our success.

Stay Connected

Stay ahead in your career by leveraging our networking opportunities and staying connected with the latest company news. PPL Corporation values continuous learning and offers various resources to keep you informed and engaged in your professional development.

Apply Now

Ready to advance your career at PPL Corporation? Check out our current job openings, prepare your resume, and apply through our careers portal. We look forward to reviewing your application and possibly welcoming you to our team where your career growth can flourish.

PPL Corporation – Powering Your Future with Opportunities for Growth and Innovation.

Join us and be part of a team that values leadership, diversity, and professional excellence.
Learn more about PPL Corporation
Size
5,607 employees
Market Cap
$21.5 billion
Industry
Net Income
$1.4 billion
Founded
1920
5 Year Trend
-5.1%
Revenue
$7.6 billion
NASDAQ

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