Strategy & Operations Associate

Farsight

$130K — $160K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years experience in a fast-paced environment (investment banking, consulting, PE ops preferred).
  • Strong cross-functional communication and project management capabilities.
  • Ability to handle ambiguity and turn it into actionable plans.
  • Entrepreneurial mindset with a scrappy, problem-solving approach.
  • Analytical thinker comfortable with technical teams and complex products.
  • Obsessed with quality and scalability.
  • NYC-based with availability for onsite work.

Responsibilities

  • Collaborate with engineering to design, test, and launch new features.
  • Guide strategic customers during onboarding and product setup.
  • Build and deploy customized workflows for users.
  • Collect user feedback to influence product roadmap.
  • Lead cross-functional initiatives requiring organization-wide coordination.
  • Develop internal systems and playbooks for operational scaling.
  • Translate platform features into compelling go-to-market narratives.

Benefits

  • Equity offered to all employees.
  • Comprehensive medical, dental, and vision insurance.
  • Unlimited PTO for work-life balance.
Full Job Description
Role Overview

As a member of the Strategy & Operations Associate, you'll be the connective tissue across Farsight: translating ideas into execution across product, engineering, customer success, and leadership.

You'll partner closely with engineers to help design and shape new product lines. You'll work hand-in-hand with customers - from onboarding to advanced workflow design - ensuring each client is successful and fully activated. You'll help define platform direction, prioritize features, and operationalize strategic initiatives. This is a high-leverage, multi-disciplinary role for someone who thrives in ambiguity and wants to directly shape a category-defining company.

We are entirely based in Manhattan, New York City, and are in-person 4 days a week (except Fridays, which are remote).

Key Responsibilities
  • Partner with engineering to scope, test, and launch net-new features and workflows.
  • Serve as a hands-on advisor to strategic customers, guiding onboarding, product setup, and early use-case design.
  • Work directly with users to build and deploy customized workflows using Farsight's platform.
  • Gather feedback and frontline insights to help shape product roadmap and feature prioritization.
  • Drive cross-functional initiatives that require coordination across the whole organization.
  • Help build internal systems and playbooks to scale operations as the company grows.
  • Contribute to go-to-market motion by translating platform capabilities into clear, value-driven narratives.


Who You Are
  • 2 - 4 years of experience in a high-velocity, high-expectation environment (preferably investment banking, consulting, or PE ops).
  • Deep comfort working across functions with high ambiguity
  • Strong communication and project management skills - you're able to turn ambiguity into action.
  • Scrappy and entrepreneurial: you're willing to figure things out without a playbook.
  • Analytical thinker who's excited to work with technical teams and complex products.
  • Obsessed with quality. You're not satisfied until things work and scale.
  • NYC-based and able to work onsite as needed.


Nice-to-Have
  • Experience / interest in enterprise SaaS, B2B AI platforms, or fintech/financial services
  • Familiarity with tools like PowerPoint, Excel, CRMs, and data room platforms
  • Technical background or experience working closely with engineers


Compensation & Benefits
  • Salary range: $130,000 to $160,000 annually, commensurate with experience.
  • Equity is provided to all of our employees
  • Comprehensive medical, dental and vision insurance
  • Unlimited PTO


Note: You'll need valid U.S. work authorization to join us.

Please note that a background check and employment verification may be required for this position. We may obtain one or more background screening reports about you, solely for employment purposes.

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