BECU

Strategic Support Director - People Team

BECU$133K — $248K *
US-AnywhereRemote in Washington, US
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent work and education experience.
  • 7 years of relevant experience in operations management, project management, business implementation, and/or human resources.
  • Experience supporting merger, acquisition, integration, or large-scale organizational transformations, preferably in HR or business operations.
  • Proven ability to manage complex initiatives across multiple stakeholders and competing priorities.
  • Excellent communication and presentation skills for interacting with employees at all levels.

Responsibilities

  • Collaborate with senior leaders to align business strategies with BECU's enterprise vision.
  • Establish and execute operational processes to keep priorities on track.
  • Develop and implement strategies that enhance employee engagement and meet business objectives.
  • Support merger and acquisition activities through effective change management and communication.
  • Create communications that unify culture and explain organizational goals.
  • Manage operational rhythms and feedback mechanisms for service improvement.
  • Lead organizational change initiatives ensuring successful program implementation.

Benefits

  • 401(k) Company Match (up to 3%)
  • 4% annual contribution to your 401(k) by BECU.
  • Comprehensive medical, dental, and vision coverage.
  • PTO Program + Exchange Program.
  • Tuition Reimbursement Program.
  • Volunteer time off and donation matching through BECU Cares.
Full Job Description

PAY RANGE

The Target Pay Range for this position is $171,700.00-$209,800.00 annually. The full Pay Range is $133,100.00 - $248,300.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping peoplestarts with supporting you

  • 401(k) Company Match (up to 3%)

  • 4% annual contribution to your 401(k) by BECU

  • Medical, Dental and Vision (family contributions as well)

  • PTO Program + Exchange Program

  • Tuition Reimbursement Program

  • BECU Cares volunteer time off + donation match

IMPACT YOULL MAKE:

As theStrategic Support Director 6 People Team,you'llhelp shape the future of BECU by turning strategy into meaningful action. Partnering with senior leaders across the organization,you'llconnect enterprise priorities with PeopleTeamstrategies and business execution, ensuring strategic initiatives are aligned, integrated, and successfully delivered. Your ability to build relationships, influence across teams, andidentifyopportunities for collaboration will help strengthen organizational effectiveness while creating positive experiences for employees, members, and the business.

Youllalso play a key role in supporting merger, acquisition, and integration activities by helping translate complex people, process, and organizational needs into clear plans, coordinated execution, and thoughtful employee experiences.

In this highly visible individual contributor role,you'llserve as a strategic partner within the People Team, bringing together people, processes, and communication to keep leaders and teams aligned, engaged, and moving toward shared goals. Whetheryou'releading enterprise people initiatives, supporting executive decision-making, improving operational rhythms, advancing employee-focused strategies, or guiding organizational change, your work will have a lasting impact on BECU's culture, workforce, and continued success.

To join our dynamic team in this role, we require candidates to be residents of WA,OR,ID, CA, AZ, TX, NC, SC, GA, or VA.Ifyourelocatedin Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week.For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborativeenvironment.

WHAT YOUll DO:

  • Partner on Business Strategy:Collaborate with senior leaders to develop and manage the business unit's strategic direction, ensuring alignment with BECU's enterprise vision and strategic roadmap.

  • Drive Strategic Execution:Establishand execute operational business processes and management routines that keep key BECU and business unit priorities on track and moving forward.

  • Lead Enterprise Programs:Develop and implement multiple concurrent strategies and programs that support BECU's strategic businessobjectivesand employee engagement goals. Analyze survey results and other feedback systems toidentifyemployee, member, and business unit needs and implement meaningful actions that drive continuous improvement.

  • Support Merger, Acquisition, and Integration Activities:Partner with People Team leaders, business stakeholders, and cross-functional partners to support merger, acquisition, and integration efforts, including organizational alignment,stakeholder coordination, communication planning, change readiness, and execution of people-related integration workstreams.

  • Strengthen Organizational Communication:Develop division-wide communications that foster a unified culture while helping employees understand organizational goals, strategicobjectives, initiatives, projects, and programs.

  • Enhance Operational Excellence:Establishand manage the business unit's operational rhythms, including management routines, business reviews, and organizational processes. Develop reliable feedback mechanisms that generate insights to continually improve the quality of service provided by the business unit.

  • Lead Organizational Change:Serve as a change leader across business units and functions, helping ensure the successful implementation of programs, services, strategic initiatives,and merger or acquisition-related integration efforts.

  • Collaborate Across the Organization:Work closely with executives, directors, managers, and cross-functional partners to ensure resources are appropriatelyallocated,project timelinesremaincurrent, and the overall development lifecycle stays on track.

  • Support Executive Planning:Provide strategic input and facilitation support for programs, staffing, organizational design, strategy development, and budget planning for senior business unit leaders.

  • Contribute to Business Planning:Participatein business unit planning sessions, initiative review teams, committees, and meetings whileassistingin the development of business cases for strategic projects.

  • Enable Executive Decision-Making:Support the development of board- and senior executive-level communication tools and processes, including business results, initiative updates, proposals, and presentations that help leaders make informed decisions.

  • Contribute Where Needed:Performadditionalduties, as assigned.

Thisisnt just about tickingoff tasks on a list.It'sabout making a significant, positive change in BECUs journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOUll GAIN:

  • Influence enterprise strategy while helping shape the future of BECU through People Team initiatives and organizational priorities.

  • Partner directly with executive and senior leaders to advance high-impactpeoplestrategies, organizational effectiveness, and business initiatives.

  • Lead visible, cross-functional People Team programs that strengthen employee engagement, organizational health, and business success.

  • Strengthen your executive communication, facilitation, consulting, and change leadership skills while working alongside senior leadership.

  • Drive improvements that enhancethe employeeexperience while creating positive outcomes for members and the organization.

  • Work as part of an innovative People Team that values collaboration, continuous learning, professional growth, and making a meaningful impact acrossBECU.

QUALIFICATIONS:

Minimum Qualifications:

  • Bachelors degree ina related fieldor equivalentwork and educationexperience.

  • 7 years of relevant experienceinoperations management, project management,business implementation, and/or human resources.

Desired Qualifications:

  • Experience supporting merger, acquisition, integration, or other large-scale organizational transformation efforts, preferably within HR, People, Shared Services, or business operations functions.

  • Experience leading large-scale project teams.

  • Demonstrated conceptual,programand project management skills.

  • Demonstrated ability to manage complex, cross-functional initiatives with multiple stakeholders, dependencies, and competing priorities.

  • Excellent written and verbal communication skills, as well as presentation skills,enablingindividualsto communicate directly and diplomatically with all levels of employees.

  • Experience preparing executive-level communications, decision materials, dashboards, or status updates.

  • Ability tooperatein ambiguity and bring structure, prioritization, and execution discipline to evolving work.

  • Demonstrated planning skills in both tactical and strategic planning.

  • Effective leadership and negotiation skills; ability to engage and influence others to achieve results. Ability to persuade through consensus building.

  • Broad understanding

About BECU

BECU is a credit union originally established to serve employees of The Boeing Company. Today, it is the largest credit union in Washington State and the fourth largest in the United States. BECU offers a range of financial services including checking and savings accounts, loans, mortgages, and investment services. The credit union is committed to giving back to the community and has donated millions of dollars to local organizations and causes.
Learn more about BECU
Size
2,400 employees
Industry
Founded
1935

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