Essential Job Duties and Responsibilities

HR Technology Strategy, Architecture and Governance

• Establish HR technology standards, governance processes, and solution architecture for Workday, UKG Dimensions, Dayforce, and related applications.
• Evaluate future-state technology and integration strategies aligned with business objectives and enterprise architecture standards.
• Review and recommend solutions to ensure compliance with security, governance, and organizational requirements.
• Partner with HR and IT leadership to assess, prioritize, and support strategic HR technology initiatives and investments.

HRIS Administration and Support:

• Administer, configure, and maintain HR technology platforms, including business processes, workflows, security roles, reporting, and system functionality.
• Troubleshoot and resolve complex system, integration, and data-related issues while meeting established service expectations.
• Perform testing, release validation, and deployment support for system enhancements, upgrades, and new functionality.
• Maintain technical documentation, configuration standards, and support procedures.

AI, Automation, and Continuous Improvement

• Evaluate emerging AI, automation, & digital technologies and provide recommendations for HR adoption.
• Lead implementation of automation and AI-enabled solutions that improve operational efficiency, employee experience, reporting, and decision-making.
• Identify opportunities to streamline processes, reduce manual effort, and improve data quality through automation and analytics.
• Promote best practices that support continuous improvement and digital transformation initiatives.

HR Data, Reporting, and Analytics

• Develop and maintain HR reports, dashboards, calculated fields, and analytics solutions.
• Ensure data accuracy, integrity, security, and compliance across HR systems and reporting platforms.
• Conduct audits, validation activities, and data quality reviews to support reliable workforce reporting and analytics.
• Partner with HR leaders and business stakeholders to provide actionable insights and recommendations based on workforce data.

Systems Integration and Technical Development

• Design, develop, maintain, and support integrations between HR systems and internal or external applications.
• Collaborate with enterprise architecture, infrastructure, cybersecurity, and development teams to implement secure and reliable solutions.
• Support APIs, middleware technologies, file transfers, and related data exchange capabilities.
• Monitor integration performance and proactively resolve issues while ensuring adherence to enterprise standards.

Project Delivery and Stakeholder Partnership

• Lead and support HR technology projects, system enhancements, and transformation initiatives.
• Provide subject matter expertise regarding HR system capabilities, architecture, and industry best practices.
• Partner with vendors, business stakeholders, and project teams to design and deliver effective solutions.
• Support change management, communication, and user adoption activities related to technology initiatives.

Training and Knowledge Management

• Develop and maintain user guides, technical documentation, and process materials.
• Provide end-user training and knowledge transfer for HR technology solutions.
• Serve as a mentor and technical resource for HRIS team members and stakeholders.
• Foster knowledge sharing and continuous learning within the HRIS function.

Education and Experience Requirements

Required Qualifications, Skills, and Experience:

• Bachelor's degree in Computer Science, Information Systems, Human Resources Information Systems, Information Technology, Business Systems, or a related field. Relevant experience may be substituted for formal education.
• 7+ years of experience supporting, administering, configuring, or implementing HRIS, enterprise applications, or business systems.
• Deep expertise in Workday architecture, configuration, integrations, reporting, and security.
• Experience supporting HR functional areas such as Core HCM, Recruiting, Talent, Compensation, Benefits, Learning, Payroll, and Time & Attendance.
• Experience configuring business processes, security models, integrations, reporting, and data management within enterprise HR platforms.
• Experience leading HR technology implementations, upgrades, releases, and enhancement initiatives.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience leveraging automation, workflow technologies, AI capabilities, or process improvement methodologies.
• Strong communication, stakeholder management, and leadership skills with experience leading cross-functional initiatives.
• Experience working with vendor-supported solutions and managed service providers.

Preferred Competencies and Qualifications:

• Workday certifications or comparable HR technology certifications.
• Experience with AI technologies, automation, machine learning applications, or generative AI solutions.
• Experience supporting global HR organizations and multi-country operations.
• Knowledge of HR compliance, data governance, reporting, and security practices.
• Experience working within Agile delivery methodologies.

Skills and Abilities

• Advanced HRIS administration, configuration, and solution design expertise.
• Strong technical aptitude with the ability to evaluate and implement complex business solutions.
• Ability to communicate technical concepts effectively to both business and technical audiences.
• Demonstrated ability to influence and collaborate with stakeholders across HR, IT, vendors, and leadership teams.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Commitment to data accuracy, accountability, and operational excellence.
• Experience leveraging analytics, AI, and automation to improve business outcomes and employee experiences.
• Continuous learning mindset with awareness of emerging HR technology trends and best practices.

Working Conditions and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

None

Minimal

Estimated 25%