Intuit Inc

Staff Software Engineer, Mailchimp AI Solutions

Intuit Inc • $130K — $155K *
Atlanta, GA 30349In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Experience designing, building, or shipping AI/ML products, especially LLM-based features.
  • Proven ability to drive cross-functional projects and communicate AI/ML concepts clearly to diverse teams.
  • Expertise in distributed systems management, especially for AI inference workloads.
  • Knowledge of responsible AI practices, including evaluation and guardrails for agentic systems.
  • Hands-on experience with large-scale data management and operating data pipelines.
  • Coding proficiency in programming languages like Python, Java, or Go, showcased through a portfolio.
  • Familiarity with platforms like GCP, Kubernetes, or orchestration frameworks is a plus.

Responsibilities

  • Collaborate with AI Science, product, and platform teams to identify impactful AI features and set technical direction.
  • Design, build, and maintain services, APIs, and infrastructure for LLM features and autonomous agents.
  • Translate AI research models into user-friendly product features by partnering with product teams.
  • Lead the integration of AI/ML systems with Intuit's AI platform and adopt modern SaaS patterns.
  • Establish evaluation and observability frameworks to ensure AI features are safe and effective.
  • Mentor team members on software engineering and AI best practices.
  • Promote the team's core values of humility, creativity, and independence.

Benefits

  • Comprehensive health insurance and wellness programs.
  • Opportunities for career growth and professional development.
  • Flexible work arrangements to promote work-life balance.
  • Access to mentorship and guidance from experienced leaders.
  • Employee stock options and equity rewards.
Full Job Description
This team, is focused on building the AI and agentic systems that power Mailchimp's next generation of intelligent marketing products - from generative content and campaign optimization to autonomous agents that act on behalf of our customers. You'll work at the intersection of applied AI research and production engineering, turning models and agentic architectures into features that reach millions of small businesses, while helping define how Mailchimp adopts AI across the broader product stack, including integration with Intuit's AI platform.

You will collaborate with teams throughout the company and represent our group in cross-departmental projects and forward-looking discussions with Directors and VPs.

Responsibilities
  • Work cross-functionally with AI Science, product, and platform teams to identify high-impact opportunities for AI and agentic features, and set the overall technical direction for building them
  • We're an AI-first team - not only do we use AI tooling to move faster in our daily work, we build the AI products and agentic solutions themselves, designing systems where LLMs and agents are the product
  • Design, build, and operate the services, APIs, and infrastructure that power LLM-based features and autonomous agents at scale
  • Partner with product teams to translate AI Science research and models into customer-facing features - shaping the APIs, orchestration layers, and platform capabilities that product engineers build on
  • Design, plan, and lead the integration of AI/ML systems with Intuit's AI platform and Modern SaaS (MSaaS) ecosystem, adopting Intuit's Services Paved Road patterns for AI services
  • Build and evolve the data and evaluation foundations - training/eval pipelines, feedback loops, guardrails, and observability - that keep AI features accurate, safe, and performant at scale
  • Empower team members by providing technical guidance and mentorship on both software engineering and applied AI practices
  • Embrace and demonstrate our values: humility, creativity, and independence


Qualifications
  • You have experience designing, building, or shipping AI/ML-powered products, including LLM-based features, RAG systems, or autonomous/agentic workflows
  • You have experience driving cross-functional projects and communicating technical concepts - including AI/ML tradeoffs - to both engineering and non-technical teams
  • You have experience with distributed systems, including load management, monitoring, and resiliency, ideally as applied to AI inference or agent workloads
  • You have experience with evaluation, guardrails, or responsible AI practices for generative or agentic systems
  • You have worked with large-scale data - building or operating data pipelines, event streaming, or high-volume data stores - that feed ML/AI systems
  • Coding experience in Python, Java, Kotlin, Go, or other languages that can be demonstrated through a portfolio of code
  • Familiarity with GraphQL, GCP, Kubernetes, or agent orchestration frameworks (e.g., LangChain, LangGraph) is a plus (but not required - we'll help you get there)
  • You are a self starter that can work independently while also putting an emphasis on mentorship of those around you
  • You are passionate about building and delivering great AI-driven features for customers

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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