Fastly

Staff Product Manager - User and Developer Experience

Fastly$181K — $217K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product management or technical product leadership, preferably with a focus on security, IAM, or developer-facing products.
  • Exceptional communication skills with the ability to present complex ideas clearly to varied audiences, including executives and customers.
  • Strong analytical skills to uncover underlying market issues and translate technical features into value propositions.

Responsibilities

  • Define and execute the roadmap for user and developer experiences for Fastly's control panel and tooling.
  • Develop the roadmap for IAM, AI agent access, and API token lifecycle management on Fastly's edge platform.
  • Collaborate with stakeholders to create effective access tooling for customers.
  • Establish success metrics based on data-driven goals and monitor performance.
  • Synthesize various industry use cases into concise product requirements.
  • Build and maintain relationships with teams across engineering, design, marketing, and revenue.
  • Work closely with security engineering, infrastructure, customer support, and sales to enhance developer workflows.

Benefits

  • Comprehensive medical, dental, and vision insurance from day one.
  • Family planning and mental health support, along with an Employee Assistance Program.
  • Flexible vacation policy and up to 18 days of accrued paid sick leave.
  • 401(k) plan with company matching contributions.
  • Employee Stock Purchase Program available.
  • 11 paid local holidays and 11 wellness days offered annually.
Full Job Description
Staff Product Manager-User and Developer Experience

Fastly is looking for a Staff Product Manager to define the next generation of user and developer experiences, empowering developers and platform teams with capabilities to manage their applications on Fastly's Edge Platform.

As a Staff Product Manager, you will be responsible for driving customer solution requirements, driving customer adoption and solutions, synthesizing product roadmaps, and delivery of developer tooling, UX, and identity and access management. You'll work closely with engineering, design, and go-to-market teams to evolve our customer experiences.

What You'll Do:
  • Define the roadmap for the next phase of UX and developer experiences for the Fastly Control Panel, CLI and developer tooling
  • Define the roadmap for identity and access management (IAM), AI agent access, and API token lifecycle capabilities across Fastly's edge platform with the principle of least privilege
  • Partner with stakeholders across the organization to deliver access tooling to customers
  • Define and monitor success metrics using data-driven goals
  • Understand use cases across a broad spectrum of industry segments, translate and synthesize those into crisp product requirements
  • Foster strong relationships with Engineering, Design, Marketing, and Revenue teams
  • Collaborate directly with core security engineering, infrastructure, customer support, and sales engineering to ensure seamless, multi-tenant developer workflows.

What We're Looking For:
  • 8+ years in product management or technical product leadership, ideally on security, IAM, infrastructure, or developer facing products
  • Clear, confident communicator who can tailor your narrative in real-time. You are comfortable presenting complex technical concepts to executives and customers alike with clarity and conviction.
  • An enthusiastic focus on discovering the "why" that underlies market problems. You can translate complex technical capabilities into clear value

We'll be super impressed if you have experience in any of these:
  • Understanding of building cloud services and applications in an enterprise environment
  • Passion for driving adoption through product analytics with experience
  • Deep understanding of user and developer experience

Work Hours:This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position is open to the following preferred office locations:
  • San Francisco, CA
  • New York, NY
  • Denver, CO

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is $181,220.00 to $217,464.00. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly's equity and discretionary bonus programs

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 11 paid local holidays, 11 paid company wellness days.

About Fastly

Fastly is an American cloud computing services provider. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible — at the edge of the internet. Fastly's customers include many of the world's most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. Fastly was founded in 2011 by Artur Bergman, Simon Wistow, and Gil Penchina. The company went public on May 15, 2019, and is listed on the New York Stock Exchange under the ticker symbol 'FSLY'.
Learn more about Fastly
Size
976 employees
Market Cap
$936.2 million
Industry
Net Income
-$95.9 million
Founded
2011
Revenue
$290.8 million
NASDAQ

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