Staff Product Manager, Document & Knowledge Management

Clera

$150K — $180K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience owning product vision and strategy in enterprise software as a senior PM or similar role
  • Proven track record of developing document or knowledge management platforms, especially for legal services
  • Experience integrating AI capabilities into product offerings
  • Strong leadership skills with a focus on cross-department collaboration
  • Expertise in user research and translating complex needs into actionable product requirements
  • Hands-on experience with product analytics tools for data-driven decision making
  • Knowledge of enterprise-level security, compliance, and data privacy standards

Responsibilities

  • Define and own product vision and roadmap aligned with company goals
  • Lead end-to-end product development with cross-functional teams
  • Collaborate closely with engineering to solve complex technical problems
  • Gather customer insights to shape impactful product features
  • Drive the development of AI-enabled file management and integration capabilities
  • Utilize data analytics to guide product prioritization and measure success
  • Ensure compliance with enterprise-grade security and privacy standards

Benefits

  • Comprehensive benefits package including health, dental, and vision insurance
  • Opportunities for equity in the company
  • Relocation support for eligible candidates
  • Professional development and training opportunities
  • Work in a dynamic, innovative environment focused on AI-powered solutions
Full Job Description
About the Role

As a Staff Product Manager for our document and knowledge management platform, you will own and drive the product vision, strategy, and execution for a critical foundation that powers how legal professionals interact with our AI capabilities. This platform enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within our AI-powered ecosystem.

This is a high-impact, high-visibility role where you will directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.
What You'll Do
  • Define and own the product vision and roadmap: Develop a compelling product strategy that balances near-term customer needs with long-term platform investments, aligned with the company's mission to transform professional services through AI.
  • Drive end-to-end product development: Lead cross-functional teams - including engineering, design, AI/ML, and go-to-market - to ship high-quality features from ideation through launch and iteration.
  • Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive into complex problems, and ensure systems are scalable, secure, and performant.
  • Champion customer needs: Collaborate with Customer Success, Sales, and domain experts to deeply understand user workflows and translate them into impactful product requirements.
  • Build key capabilities: Drive development of file management, AI-enabled search and Q&A, document extraction, secure cross-workspace sharing, and integrations with enterprise document management systems (e.g., iManage, SharePoint, Dropbox).
  • Leverage data: Use product analytics and qualitative research to inform prioritization decisions and measure impact.
  • Ensure enterprise-grade standards: Maintain a strong focus on security, compliance, and data privacy considerations critical to legal and enterprise clients.
What We're Looking For

Dealbreakers (must-haves):
  • Demonstrated experience owning product vision, strategy, and execution for enterprise software products at a staff or senior PM level
  • Eligibility to work in the United States - visa sponsorship is not available

Required:
  • Experience leading the development of document and/or knowledge management platforms, ideally for legal or professional services
  • Experience incorporating AI or agentic capabilities into product design and roadmap
  • Strong cross-functional leadership and stakeholder management across engineering, design, sales, marketing, and legal/privacy teams
  • Proficiency in user research, requirement gathering, and translating customer needs into clear product requirements
  • Data-driven decision making with hands-on experience using product analytics tools
  • Solid understanding of enterprise SaaS security, compliance, and data privacy requirements
  • Willingness to work on-site in San Francisco, Los Angeles, or New York City (or relocate) and travel as needed
Location & Work Arrangement

This role is on-site at one of our US offices: San Francisco, CA, Los Angeles, CA, or New York City, NY. Relocation support may be available. Some travel is expected.
Compensation & Benefits

Compensation will be competitive and commensurate with experience, including base salary, equity, and a comprehensive benefits package. Specific details will be shared during the interview process.

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