Intuit Inc

Staff Marketing Operations Manager

Intuit Inc • $108K — $130K *
Frisco, TX 75034In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of experience in relevant fields such as marketing operations or business analysis.
  • Bachelor's degree in a related field or equivalent practical experience.
  • Strong strategic thinking with a focus on customer needs and business insight.
  • Proficient in impactful communication, able to convey complex ideas to diverse audiences.
  • Experience with AI tools and data analytics to drive business outcomes.
  • Proven operational excellence and project management skills.
  • Ability to manage multiple projects independently while maintaining attention to detail.

Responsibilities

  • Own the end-to-end strategy and execution for various marketing initiatives.
  • Translate business objectives into structured requirements and build cross-functional alignment.
  • Evaluate and implement appropriate technology solutions, including AI-driven approaches.
  • Create and execute User Acceptance Testing plans for quality assurance.
  • Analyze data to identify root causes of issues and mitigate risks proactively.
  • Lead process improvements and automation initiatives within the team.
  • Collaborate with technical teams to validate system workflows end to end.

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Flexible work arrangements to support work-life balance.
  • Generous paid time off and holiday policies.
  • Opportunities for professional development and continuous learning.
  • Access to employee resource groups and community initiatives.
Full Job Description
Intuit's ProTax Group (PTG) develops and brings to market the products that Accountants use to deliver value to tax clients and small businesses. You will be part of the Marketing Operations team - a small but mighty group responsible for the systems, data, and processes behind how we market, sell, fulfill, license, bill, and renew our products. You'll partner with the rest of the marketing department, finance, sales, care, product management, and program management across the ProTax Group, as well as enterprise teams such as monetization services and offering design, to drive revenue and customer delight through operational excellence and innovation.

We are looking for someone with an AI-first mindset who approaches every problem with curiosity, proactively spots opportunities to improve, and has a strong bias for action. This is an individual contributor role, not a people manager.

Responsibilities
  • Own end-to-end strategy and execution for a functional area, partnering with business and technical teams to drive strategic business systems and marketing initiatives forward.
  • Translate business objectives and customer needs into clear, well-structured requirements, and build alignment across cross-functional stakeholders using a clear, data-driven point of view.
  • Determine the right technology solutions and configurations to fit business needs, applying judgment to evaluate build vs. buy vs. AI-augmented approaches.
  • Own the creation and execution of User Acceptance Testing plans to ensure quality outcomes.
  • Analyze data sets to identify root causes, resolve workflow failures or inaccurate results, and proactively surface risks before they become issues.
  • Identify and lead opportunities for improvement and automation within a functional area, including evaluating and championing AI tools and technologies to streamline operations.
  • Partner with technical teams to execute and validate system workflows end to end.
  • Work cross-functionally and gain buy-in from stakeholders across marketing, finance, sales, care, product, and program management to ensure solutions meet the needs of all stakeholders, internal and external.
  • Maintain and elevate comprehensive documentation of processes, requirements, and system configurations to support continuity and future iteration.
  • Foster continuous learning across the team - coaching colleagues and helping elevate the team's ability to solve complex, cross-functional problems.
  • Serve as a subject-matter expert and thought partner, communicating complex ideas with clarity to both technical and non-technical audiences to influence decisions.

Specific responsibilities may include:

  • Configuring promotion and pricing entitlement requests
  • Managing reconciliations for third-party billing and license compliance
  • Driving annual billing activities
  • Executing annual renewal processes
  • Driving the end-to-end commerce and Go-To-Market technology roadmap
  • Evaluating and implementing AI-powered tools and workflows to increase team efficiency, accuracy, and impact


Qualifications

  • 7+ years of experience in marketing operations, business analysis, systems analysis, revenue operations, production support, data analytics, or technical project management, with demonstrated growth in scope and ownership.
  • Bachelor's degree in a related field or equivalent practical experience
  • Strategic Thinking: Demonstrated customer obsession and curiosity; ability to use business insight to prioritize and sequence work for maximum impact; comfort solving ambiguous, cross-functional problems collaboratively while identifying and mitigating risk.
  • Impactful Influence: Excellent communication skills with a proven ability to convey complex ideas clearly and build stakeholder relationships that gain buy-in and alignment through a data-driven point of view.
  • Technology & Data Acumen: Experience leveraging AI tools (e.g., copilots, LLMs, automation platforms) to drive productivity and business outcomes, with demonstrated judgment on when AI is - and isn't - the right solution. Experience in requirements development, use cases, testing, trouble-shooting, problem solving, working across business and engineering. Understanding of end-to-end data flows across interconnected systems.
  • Operational Excellence: Track record of delivering high-quality output and operating with a strong sense of ownership and velocity under pressure on sensitive or time-bound work. Demonstrated ability to define processes and drive continuous improvement. Experience developing and managing objectives, tasks/schedule, resources, stakeholder op mechs, change management and communications, issues/risks, outcomes for small to medium scale projects.
  • Able to operate independently with high ownership and velocity, managing multiple concurrent projects and shifting priorities without sacrificing attention to detail.
  • Advanced skills in working with large data sets (Lookup/Text/Math functions, Pivot tables, etc).
  • Experience writing and executing SQL queries preferred.
  • General understanding of enterprise-level billing and MarTech systems preferred.
  • Knowledge of Intuit ProTax Group products, systems, services, and processes is a plus.

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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