Salesforce

Staff Backend Product Engineer (SlackBot)

Salesforce$197K — $323K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in backend development and building web applications.
  • Familiar with functional or imperative programming languages such as PHP, Python, Java, Ruby, Go, or C.
  • Experience in building search infrastructure, large-scale APIs, or AI systems is a strong plus.
  • Ability to contribute to technical architecture discussions across teams.
  • Proficient in writing maintainable and testable code with strong computer science fundamentals.
  • Strong communication skills to convey complex concepts to non-technical stakeholders.

Responsibilities

  • Collaborate with cross-functional teams to conceptualize and build impactful features for Slackbot.
  • Contribute to the systems that enhance Slackbot's intelligent search capabilities.
  • Deliver measurable results that significantly impact business and user experience.
  • Own team features and define the long-term health of core systems.
  • Assist in resolving complex production issues alongside support and operations teams.
  • Mentor other engineers and drive improvements in engineering standards and processes.

Benefits

  • Access to resources that support work-life balance.
  • Opportunities for personal and professional growth.
  • Utilization of innovative AI tools to enhance impact at work.
  • Collaboration with a team dedicated to creating delightful user experiences.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About the Team

The Slackbot team is at the forefront of a strategic initiative to make Slack the primary interface for AI-powered work — establishing Slackbot as the on-ramp to AI and the singular gateway to a company's collective knowledge. We build the intelligent search, automation, and foundational capabilities that make Slackbot delightful, trustworthy, and performant at scale.
We own quality, developer experience, and platform foundations for Slackbot: what works today keeps working tomorrow. We measure success by customer outcomes — we do whatever it takes to make Slackbot great.
We are a team of product engineers who deeply care about the user experience. We are seeking a product-driven backend engineer with strong intuition and experience who build systems and design APIs with the end user in mind.

The Opportunity

As a Staff Backend Product Engineer, you will be instrumental in designing, building, and owning the systems and APIs that directly shape Slackbot's product experience — from intelligent search and third-party data integrations to the platform foundations that let Slackbot scale across millions of users. You will ensure these systems are scalable, highly performant, and precisely tailored to real user needs, all while making smart trade-offs between speed, cost, and user experience. If you are a collaborative engineer who understands that simplicity and reliability are carefully calculated aspects of system design, this is the role for you.


What You Will Be Doing:
  • Conceptualize and Build: Collaborate closely with Product Managers, Designers, and other Backend/Frontend Engineers to brainstorm, conceptualize, and build new, high-impact features for Slackbot's large and rapidly growing user base.

  • Drive Search & Intelligence: Contribute to the systems that make Slackbot smarter about finding and surfacing the right information, across any connected source.

  • Deliver High-Quality Results: Contribute heavily to team projects that have a significant, measurable impact on the business and the user experience.

  • System Ownership: Actively own team features or core systems, defining their long-term health and roadmap while improving the health of surrounding integration systems.

  • Operational Excellence: Assist our skilled support and operations teams in triaging and resolving complex production issues.

  • Mentorship and Standards: Mentor other engineers, provide thoughtful and deep code reviews, and drive improvements in engineering standards, tooling, and processes across the team.


What You Should Have:
  • 10+ years of professional experience building and shipping web applications with a focus on backend development.

  • Proven experience with functional or imperative programming languages (e.g., PHP, Python, Java, Ruby, Go, or C). Expertise in our stack—PHP/Hack, Java, MySQL, and Linux—is a strong plus, but general familiarity with other common web languages and relational databases is a fine substitute.

  • Experience building search infrastructure, large-scale APIs, or AI-powered systems is highly desirable.

  • The ability to significantly contribute to technical architecture discussions and drive critical technical decisions across teams.

  • A track record of writing understandable, testable code with a strong focus on maintainability.

  • Solid computer science fundamentals including data structures, algorithms, programming languages, distributed systems, and information retrieval.

  • Strong Communication Skills: You can clearly explain complex technical concepts to non-technical stakeholders, including designers, support, and product managers.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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