Atlassian

Senior Principal Machine Learning Systems Engineer, Search Platform

Atlassian$272K — $356K *
US-Anywhere
+ 5 other locationsRemote
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of engineering experience focused on ML systems and infrastructure
  • Experience designing and deploying low-latency ML serving systems at scale
  • Deep knowledge of information retrieval and search techniques
  • Proficient in model optimisation and large-scale serving infrastructure
  • Capability to lead technically without formal authority
  • Track record of moving research from prototype to production
  • Experience with online experimentation frameworks
  • Excellent communication skills for technical and non-technical discussions

Responsibilities

  • Set technical direction for ML-based search serving and infrastructure
  • Drive improvements in search quality, latency, and reliability
  • Pursue ambitious search technique innovations
  • Lead end-to-end model optimisation processes
  • Define and uphold ML systems standards
  • Mentor senior engineers and elevate technical standards
  • Collaborate effectively across product and ML teams
  • Translate complex problems into actionable technical strategies

Benefits

  • Health and wellbeing resources
  • Paid volunteer days
  • Flexible work arrangement options
  • Support for family and personal goals
  • Community engagement initiatives
Full Job Description
Overview

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities

Search Platform’s mission is to power world-class, trusted cross-product knowledge search and discovery for people and agents across all of Atlassian’s surfaces. Agentic search is pushing the boundaries of what is possible with today’s search systems and this role is intended to redefine context search and discovery for AI. You'll lead the search and ML architecture that powers search quality, latency, cost, and reliability at scale and set the technical direction for the department.

Responsibilities
  • Set technical direction for ML-based search serving: ranking models, retrieval architectures, inference pipelines, and serving infrastructure

  • Drive measurable improvements across search quality, latency, serving cost, and system reliability through rigorous experimentation and principled engineering

  • Identify and pursue moonshots — high-ambition, calculated bets on search techniques that deliver step-change improvements

  • Lead model optimisation end-to-end: quantisation, distillation, batching strategies, hardware-aware inference, and latency/accuracy trade-offs

  • Define and enforce ML systems standards: model evaluation, shadow traffic testing, rollout safety, and production observability

  • Mentor and elevate senior engineers across Search Serving; raise the technical bar through design reviews, architecture decisions, and hands-on guidance

  • Partner across teams - Search Quality, ML Platform, and product - to align roadmaps and unblock high-impact work

  • Translate ambiguous problems into clear technical bets with measurable success criteria

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $272,700 - $356,025

Zone B: $245,430 - $320,423

Zone C: $226,341 - $295,501

Qualifications Qualifications
  • 12+ years of engineering experience, with significant depth in ML systems and production ML infrastructure

  • Proven track record designing and shipping low-latency ML serving systems at scale (sub-100ms ranking, retrieval, or inference pipelines)

  • Deep expertise in information retrieval and search: dense/sparse retrieval, neural reranking, hybrid search, learning-to-rank

  • Strong command of model optimisation techniques and experience with large-scale serving infrastructure: model serving frameworks (Triton, TorchServe, vLLM or equivalent), GPU/CPU optimisation, autoscaling

  • Track record of technical leadership without authority - influencing architecture and decisions across team and org boundaries

  • Demonstrated ability to identify high-leverage research directions and drive them from prototype to production

  • Experience with online experimentation and rigorous evaluation frameworks for ML systems

  • Strong communication skills - able to distill complex trade-offs into crisp decisions for technical and non-technical audiences

Bonus: Experience with enterprise search, multi-tenant serving, compliance-constrained environments (FedRAMP, isolated cloud), or cloud-native ML on GCP/AWS.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 194,000 customers worldwide, including 85 of the Fortune 100, Atlassian is changing the way teams work. Our products help teams organize, discuss, and complete shared work. Atlassian has a unique business model that allows us to deliver software to teams of all sizes, from small startups to large enterprises. Our products are available on a subscription basis, with no upfront fees or long-term commitments. Atlassian was founded in 2002 and is headquartered in San Francisco, California.
Learn more about Atlassian
Size
6,433 employees
Market Cap
$31.9 billion
Industry
Net Income
-$1.1 billion
Founded
2002
5 Year Trend
+34.9%
Revenue
$1.8 billion
NASDAQ

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