Amtrak

Sr Workforce Analytics Analyst - 90353933 - New York

Amtrak$78K — $101K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a related field.
  • Basic knowledge of multi-discipline labor agreements, preferably in transportation.
  • 3-6 years of relevant experience preferred, with 5+ years being ideal.
  • Strong database development capabilities.
  • Proficiency in MS Excel and Project.

Responsibilities

  • Track and trend all required work planning data continuously.
  • Recommend processes and strategies for staffing needs.
  • Identify resources to enhance workforce analytic processes.
  • Create and validate staffing models to consistently meet service targets.
  • Develop reporting tools to compare resource requirements with availability.
  • Adjust forecast models based on real-time activity and actual results.
  • Manage data analysis ensuring timely project delivery and follow-up with team members.

Benefits

  • Health, Dental, and Vision Insurance.
  • 401K with Employer Match.
  • Generous Paid Time Off and Wellness Programs.
  • Railroad Retirement Benefits and Public Service Student Loan Forgiveness.
  • Tuition and Education Reimbursement and Adoption Support.
Full Job Description
JOB SUMMARY

The Sr Workforce Analytics Analyst is responsible for supporting the collection and review of workforce analytics through the production of workforce reports and scenario modeling via the development of various database systems/solutions. This position will support the work planning processes for the Capital Delivery Department within Amtrak. The work will support a variety of expertise focused on understanding current and future workforce needs as well as the development of workforce strategies to support Amtrak's strategic business plan.

ESSENTIAL FUNCTIONS

  • Ensure all required Work Planning data is tracked and trended on a continuous basis
  • Recommend appropriate processes and strategies to meet business staffing needs.
  • Identify potential resources to support and improve upon workforce analytic processes
  • Create and validate ongoing staffing models to ensure service level targets are consistently met
  • Develop reporting to allow work planning to compare resource requirements with available resources to identify and solve potential gaps
  • Provide ongoing adjustments to the forecast model based on actual results and real-time activity
  • Create and manage data analysis to ensure timely and accurate delivery of deliverables; follow-up with team members to ensure projects stay on track


MINIMUM QUALIFICATIONS

  • Bachelor's degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
  • Basic understanding of Amtrak multi-discipline labor agreements and practices. Plus,
  • 3-6 years of relevant experience preferred


PREFERRED QUALIFICATIONS

  • Five (5+) years of relevant experience
  • Prior Transportation planning experience


KNOWLEDGE, SKILLS and ABILITIES

  • Strong database development skills
  • Proficient in MS Excel and Project
  • Strong quantitative and analytical skills with the ability to apply these efficiently to solve problems
  • Critical thinker who can contribute to challenging assignments in a fast-paced environment
  • Very good verbal and written communication and comprehension skills
  • Ability to effectively interact with employees at all levels of the organization


WORK ENVIRONMENT

  • Office environment
  • Travel up to 10%


The salary/hourly range is $78,600.00 - $101,844.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.
Health and WellbeingFinancial and RetirementWork and Family Life SupportHealth, Dental, and Vision Insurance401K with Employer MatchGenerous Paid Time Off Wellness ProgramsRailroad Retirement BenefitsPaid Caregiving Days and Backup CareHealth Savings AccountPublic Service Student Loan ForgivenessFertility and Family Building BenefitsNo-cost Personal Health AdvocateStudent Loan AssistanceAdoption and Surrogacy AssistanceMedical Plan Opt-out CreditTuition and Education ReimbursementPaid Family Leave Life InsuranceRail Pass Privileges Short- and Long-term Disability InsuranceEmployee Assistance Program No-cost Financial Advisor SessionsCommuter and Flexible Spending Accounts
Learn more about our benefits offerings here.

Requisition ID:166729

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

About Amtrak

Discover the wealth of opportunities awaiting you with Amtrak, the nation's premier passenger rail service. Learn about the high-paying positions and the benefits of joining a mission-driven organization committed to connecting communities.

Amtrak's Legacy and Mission

Since its inception in 1971, Amtrak has been at the forefront of connecting cities and communities across North America with its extensive network of passenger rail services. Born from the need to revitalize the nation's train transportation system, Amtrak has grown into a symbol of national pride and technological advancement in public transport. With a steadfast commitment to safety, efficiency, and reliability, Amtrak's mission transcends mere transportation; it aims to create a more connected society. Through continuous investment in the modernization of its fleet and infrastructure, Amtrak demonstrates an unwavering dedication to enhancing the passenger experience and setting the standard for rail travel in North America.

Why Choose Amtrak?

Choosing a career with Amtrak means more than joining a leading transportation company; it represents a commitment to fostering safety, driving innovation, and serving the community. Amtrak stands out as an employer for its holistic approach to employee development, offering a supportive environment where safety is paramount—not just for passengers but for every team member. Innovation is at the core of Amtrak's operations, where cutting-edge technology and creative solutions are embraced to improve service and efficiency. Moreover, a career at Amtrak is an opportunity to contribute to a service that plays a crucial role in the lives of millions, enhancing connectivity and accessibility while upholding values of environmental stewardship and community service. Whether you're passionate about engineering, customer service, or logistics, Amtrak offers a dynamic and rewarding work setting where you can make a tangible impact.

Amtrak's Hiring Process

Visit Amtrak’s official website to gain insights into the steps to join Amtrak, from application to acceptance.

Application Submission

Submitting a standout application that captures your qualifications and enthusiasm for rail service. You can find tips on how to write a resume that makes employers want to interview you here.

The Interview Process

Amtrak uses a unique interview process to screen candidates. For more details on the exact stages, visit their official website and contact their human resources department. For more general tips about how to prepare for a successful interview, go here.

Background Checks and Final Steps

Amtrak prioritizes the safety of its passengers and employees. That means certain candidates may be required to complete a background check before they begin working. Visit Amtrak’s official website for more information about which specific roles may require a background check.

Employee Benefits and Perks

Amtrak careers are not just rewarding in terms of salary but in overall well-being. Discover the comprehensive benefits package that makes Amtrak such an excellent employer.

Health and Wellness

Contact Amtrak’s human resources department for details on Amtrak's health, dental, and vision plans, emphasizing the commitment to employee health.

Retirement and Financial Planning

Full-time employees at Amtrak often take advantage of the retirement planning options available to them. Explore the 401(k) plans, pension options, and financial planning services available to employees by contacting Amtrak’s HR department.

Work-Life Balance

Amtrak currently has initiatives in place to support a healthy work-life balance, including flexible scheduling and paid time off. Visit their website for more details.

Training and Development Programs

Unveil the pathways for professional growth through Amtrak's dedicated training and development offerings.

Onboarding for Success

Amtrak ensures new hires are welcomed, oriented, and prepared for their roles.

Continuous Learning Opportunities

Ongoing education and training programs designed to advance your skills and career are available for ambitious employees. Consult with Amtrak’s HR department for more specific details.

Diversity and Inclusion Initiatives

Amtrak is committed to creating an inclusive workplace that values and respects diversity.

Building a Diverse Workforce

Amtrak's strategies and programs are aimed at fostering diversity within its team.

Inclusion in the Workplace

Initiatives to ensure all employees feel valued, included, and empowered to contribute fully.

Career Growth Opportunities at Amtrak

Amtrak offers upward mobility and career advancement paths to ambitious and talented professionals.

From Entry-Level to Leadership

Amtrak thrives because of ambitious employees who take advantage of the potential for growth within the company. The right person can start at an entry-level and advance to leadership positions at Amtrak.

Specialized Career Tracks

Some specialized roles within Amtrak offer unique challenges and rewards, including technical and leadership positions.

Embark on a Rewarding Journey with Amtrak Careers

Choosing Amtrak as the next step in your career path offers more than just a job—it opens the door to a world of opportunities where your growth, well-being, and success are at the forefront. Amtrak careers are synonymous with a commitment to excellence, not only in transportation but in fostering an inclusive and supportive work environment. At Amtrak, employees are valued as the most crucial asset, a belief that is reflected in the comprehensive benefits, continuous learning opportunities, and career advancement programs designed to elevate your professional journey.
Learn more about Amtrak
Size
20,000 employees
Industry
Founded
1971

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