Position Summary
The Vendor Management Leader serves as a strategic liaison between Ingram Micro and its vendor partners, driving the execution, performance, and continuous improvement of vendor programs. This role is responsible for managing vendor relationships, negotiating contractual terms, and ensuring alignment with business objectives across marketing, training, and operational initiatives.
The position focuses on delivering measurable value through vendor performance management, program execution, and issue resolution, while fostering strong, results-driven partnerships. This role leads a multi-level team and drives operational plans that support both day-to-day execution and longer-term strategic goals.
What You’ll Do
- Act as the primary liaison between vendors and internal teams to ensure alignment on business objectives and program execution
- Lead the implementation and ongoing management of vendor programs, including marketing and training initiatives
- Build and maintain strong, performance-driven vendor relationships that support business growth
- Review, negotiate, and manage vendor contracts and commercial terms
- Ensure contractual obligations are clearly defined, communicated, and met
- Monitor vendor performance against KPIs and drive corrective actions to improve outcomes
- Establish processes to track and report vendor effectiveness and program performance
- Investigate and resolve invoice discrepancies, contractual issues, and operational challenges
- Act as an escalation point for complex vendor and program-related concerns
- Lead and develop a team of professionals and managers, driving accountability and performance
- Set clear objectives and guide execution of operational plans and strategic initiatives
- Influence cross-functional stakeholders to align on policies, processes, and program execution
- Contribute to and support the execution of functional strategies and operational plans
What You Bring to the Role
- 8+ years of experience in vendor management, operations, or related business functions
- Minimum of 5 years of leadership experience, including managing managers or supervisors
- Proven ability to lead and develop large, multi-level teams while driving accountability and results
- Strong experience managing vendor relationships, including contract negotiation and performance oversight
- Ability to resolve complex operational and contractual issues with a practical, solution-oriented approach
- Experience implementing operational plans and contributing to functional strategy
- Demonstrated ability to influence cross-functional stakeholders, vendors, and leadership
- High level of ownership with the ability to prioritize resources, meet objectives, and deliver results
- Experience in technology or distribution environments preferred
- Bachelor’s degree required or equivalent relevant experience
- Fluency in English and Spanish required
The typical base pay range for this role across the U.S. is USD $125,600.00 - $213,500.00 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
