The Senior Technical Implementation Engineer leads high-stakes B2B conversion projects, leveraging core banking APIs to integrate Alkami's digital solutions with client systems and third-party vendors. This role applies advanced technical knowledge, independently resolves issues, and serves as a mentor to junior engineers. The Senior Technical Implementation Engineer ensures customer satisfaction through proactive problem-solving and by delivering scalable, high-quality solutions.
Essential Duties & Responsibilities- Provide technical leadership by serving as the go-to resource for product implementation and support.
- Act as a subject matter expert for configuring a significant portion of the Alkami platform.
- Lead complex B2B core banking integrations and data conversions, leveraging a deep understanding of banking core APIs and cross-system communication.
- Integrate Alkami products with third-party vendor systems by designing and executing configuration and customization activities.
- Configure and troubleshoot complex technical issues related to Alkami Digital Banking Products.
- Identify and resolve technical challenges by recommending process improvements that enhance client efficiency and satisfaction.
- Collaborate with internal stakeholders by providing guidance on technical requirements and issue resolution.
- Mentor junior engineers by providing coaching, feedback, and knowledge-sharing opportunities.
- Serve as a subject matter expert on technical implementation methodologies and tools.
- Expert-level data manipulation and conversion skills - SQL is the "high bar" requirement.
- Independently resolve high-level technical problems and escalate only critical issues as needed.
- Contribute to company initiatives by supporting automation, scalability, and continuous improvement efforts.
Required- Proficiency with programming languages such as C#, Java, Python, or JavaScript.
- 5-7 years of related technical experience in Fintech, Banking or SaaS
- Experience with relational databases (MSSQL, Oracle, MySQL, Postgres) around data conversions (SQL Server, primarily).
- Strong ability to resolve complex technical problems independently.
- Proven experience collaborating with clients, third-party vendors, and internal technical resources.
- Excellent communication skills with the ability to engage consultatively with both technical and business stakeholders.
Preferred- Experience with "always on" systems focused on scalability and high availability
- Knowledge of Remote Deposit Capture (RDC).
- Background in financial or SaaS-based product implementations
- Ability to recommend new technologies or processes to improve efficiency
- Exposure to project management and tracking systems (JIRA, ServiceNow, etc.)
The salary range for this position is: $95,000 - $105,000
Cool Things to KnowNot Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
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