Salesforce

Sr. Solution Engineer - Nonprofit Mid Market Team

Salesforce • $124K — $166K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Computer Science, Software Engineering, MIS, or related field
  • 7+ years of professional experience, preferably in the nonprofit sector or software industry
  • Proficiency in fast-paced, agile environments
  • Preferred previous sales experience
  • Previous Salesforce Administrator experience is a plus

Responsibilities

  • Discover and analyze customer goals to align with Salesforce solutions
  • Deliver compelling demos to secure the 'technical win'
  • Respond to RFPs/RFIs/RFQs for potential clients
  • Develop technical Points of View based on industry research
  • Design innovative solutions using the Salesforce platform
  • Present customized demos that highlight business value
  • Build and maintain strong relationships with sales teams and clients
  • Provide feedback on customer requirements to product and engineering teams
  • Engage in ongoing training and certification
  • Travel domestically up to 20% for client engagements

Benefits

  • Comprehensive support for work-life balance
  • Access to resources that enhance personal and professional growth
  • Opportunities for ongoing training and certification
  • Innovative AI tools to boost productivity
  • A culture that encourages redefining potential and impact
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

About Salesforce for Nonprofits
We're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply - helping mission-driven organizations achieve more through technology.

Required Experience
  • B.S. in Computer Science, Software Engineering, MIS, or related field
  • 7+ years of professional work experience, preferably in the nonprofit sector or software industry
  • Experience working in a fast-paced, agile company environment
  • Previous sales experience preferred
  • Previous Salesforce Administrator experience preferred


A Typical Day in the Life of a Salesforce SE
  • Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
  • Earn the "technical win" through compelling demos and presentations
  • Respond to RFPs/RFIs/RFQs
  • Research and develop technical Points of View aligned with industry knowledge
  • Design innovative solutions on the Salesforce platform
  • Present customized, story-driven demos tied to business value
  • Build and maintain relationships with the sales team and account contacts
  • Feed customer requirements back to product and engineering teams
  • Participate in ongoing training and certifications
  • Travel domestically up to 20%


Vital Skills
  • Affinity for nonprofit and mission-driven organizations
  • Ability to lead discussions with organizational leaders and individual contributors alike
  • Comfort articulating technical value through discovery and demos
  • Strong team-based problem solving, leadership, presentation, and collaboration skills
  • Strong verbal, written, and interpersonal communication
  • Effective time management and prioritization in a dynamic sales environment
  • Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement


Desired Skills
  • Background in nonprofit management/operations and/or Salesforce technology
  • Ability to create and deliver customer-facing software demos
  • Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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