T-Mobile

Sr Site Reliability Engineer

T-Mobile • $107K — $193K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 3 years of relevant experience or advanced degree with 1 year of experience.
  • Preferred 4-7 years in operations or development environments.
  • 4-7 years of troubleshooting customer issues and managing relationships.
  • 4-7 years of software development using Python or similar languages.
  • Experience with cloud technologies, particularly AWS and Google Cloud.

Responsibilities

  • Enhance system reliability and resilience by identifying and resolving potential issues.
  • Leverage expertise in Cassandra and other databases to improve payment systems.
  • Automate development and deployment processes to streamline operations.
  • Conduct root cause analysis to prevent operational incidents from recurring.
  • Analyze and address potential operational issues to maintain system stability.
  • Utilize programming and scripting skills to improve system efficiency.
  • Engage in continuous learning to keep pace with evolving payment technologies.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with employee stock grants.
  • Paid time off plus up to 12 paid holidays annually.
  • Paid parental and family leave, including family building benefits.
  • Tuition assistance and college coaching for career development.
Full Job Description
Ready grow your career as part of the Uncarrier journey at T-Mobile?

Our team is searching for our next Sr. Site Reliability Engineer to strengthen the reliability and resilience of the systems powering T-Mobile's payment platforms, enabling faster, safer software delivery. You'll apply your expertise to reduce manual effort and prevent operational incidents across systems where uptime and trust are non-negotiable. Your skills in programming and scripting, incident response, and modern tooling will keep our payment systems adaptable, secure, and efficient. Through continuous learning, you'll help drive innovation as payments technology evolves. Our team's expertise and partnerships are central to the stability and performance of T-Mobile's payments infrastructure.

We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!

Responsibilities:

  • Enhance system reliability and resilience by identifying issues and implementing preventive measures to reduce downtime
  • Apply hands-on experience with Cassandra, other NoSQL databases, and SQL databases to strengthen the reliability and scalability of distributed payment systems.
  • Automate processes to accelerate software development and deployment while minimizing manual interventions
  • Conduct root cause analysis and collaborate with problem management to prevent incident recurrence and improve system operations
  • Apply problem-solving and analytical skills to prevent operational incidents and maintain system stability
  • Leverage programming, scripting, and incident response expertise to improve system robustness and efficiency
  • Continuously learn new skills and technologies to adapt to changing environments and drive innovation
  • Also responsible for other duties/projects as assigned by business management as needed


Education and Work Experience:

  • Bachelor's Degree plus 3 years of related work experience
    OR advanced degree with 1 year of related work experience
    OR combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Computer Science, Engineering or related field (Required)
  • 4-7 years Working in operations or develops environments (Preferred)
  • 4-7 years Troubleshooting customer related issues and managing customer relationships (Preferred)
  • 4-7 years Developing software solutions using Python or similar programming languages (Preferred)


Knowledge, Skills and Abilities:


Required:

  • AWS
  • Application Monitoring
  • Automation
  • Bash (Programming Language)
  • CI/CD (Required)
  • Cloud Infrastructure
  • Capacity Planning
  • Emotional Resilience
  • Incident Management
  • IaC (Infrastructure as Code)
  • Kubernetes
  • Mentorship
  • Python (Programming Language)
  • Scripting
  • System Reliability


Licenses and Certifications:


Preferred:

  • AWS Certified DevOps Engineer
    This certification validates technical expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)
  • Certified Kubernetes Administrator
    This certification validates the skills required for day-to-day administration of Kubernetes environments. (Preferred)
  • Google Cloud Certified - Professional DevOps Engineer
    This certification validates the ability to efficiently develop and deploy applications using Google Cloud technologies and to manage operations. (Preferred)

  • At least 18 years of age
  • Legally authorized to work in the United States


Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

***The pay range below is the "National Pay Range" and does not reflect the actual range for the locations listed. Please click on the link at the end of the second paragraph below to see the "actual" pay range for each location.


Total Target Cash Earnings Opportunity: $123,395 - $222,525

National Base Pay Range: $107,300 - $193,500

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 


The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ370264¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .


Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! 

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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