Sr. Site Reliability Engineer - Austin, Texas

ShipperHQ

$120K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Software Engineering, Site Reliability Engineering, or similar roles
  • Strong experience with AWS in multi-region or multi-tenant environments
  • Background in software development with modern engineering practices
  • Experience with Infrastructure as Code tools like Terraform
  • Hands-on experience with CI/CD tools such as GitLab
  • Familiarity with observability and incident response practices
  • AI fluency demonstrating strong grasp of AI governance and audit processes.

Responsibilities

  • Design and maintain Infrastructure as Code for cloud systems
  • Build solutions to enhance cloud operations and support engineering teams
  • Develop and optimize CI/CD pipelines for multi-environment deployments
  • Collaborate with security teams to uphold strong security measures
  • Configure and maintain highly available AWS systems
  • Build observability and monitoring systems
  • Support software engineers by addressing infrastructure needs
  • Guide teams on best practices for infrastructure and reliability.

Benefits

  • Collaboration with a motivated team contributing to organizational success
  • 22 days of PTO and public holidays
  • 401k Match
  • Comprehensive Medical, Dental, and Vision Insurance
  • Maternity and Paternity Leave
  • Hybrid work model based in Austin, TX.
Full Job Description
Sr. Software Engineer - Site Reliability

Position Overview:
We're seeking a Senior Site Reliability Engineer to join our fast-paced Engineering team. The ideal candidate is a self-starter with a strong engineering mindset who can take ownership of our cloud systems, reference architectures, deployment processes, and landing zones. This role requires deep experience with AWS, DevOps practices, and automation to support and improve our complex cloud environment.

Responsibilities:
  • Design, implement, and maintain Infrastructure as Code (IaC) for cloud systems
  • Build and provision solutions that improve cloud operations and support engineering and QA teams
  • Develop, maintain, and optimize CI/CD pipelines for deployments across multiple environments
  • Collaborate with security teams to maintain a strong security posture
  • Configure and maintain highly available systems in AWS
  • Build and maintain observability, monitoring, and logging systems
  • Support software engineers and collaborate on infrastructure needs
  • Guide teams on best practices for infrastructure, deployment, and reliability
  • Implement monitoring and logging standards for infrastructure and applications
  • Develop tools and services that reduce operational dependencies on the DevOps team

Qualifications:
  • 5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, or similar roles
  • Strong experience with AWS, particularly in multi-region or multi-tenant environments
  • Background in software development with a solid understanding of modern engineering practices
  • Experience managing infrastructure using Infrastructure as Code, preferably Terraform
  • Hands-on experience with CI/CD tools such as GitLab
  • Experience working with containerized environments and modernizing applications
  • Familiarity with observability, monitoring, and incident response practices
  • Experience working with databases, enterprise systems, or eCommerce platforms
  • Proficiency in administering Linux/Unix systems
  • Strong understanding of Agile methodologies and test-driven development practices
  • Collaborative mindset with a proactive, solutions-oriented approach
  • AI fluency: You leverage a diverse AI toolkit to accelerate your output. You don't just "prompt and pray"; you have a strong grasp of AI governance, including how to protect proprietary data and how to critically audit AI-generated results for accuracy and compliance with company standards

Benefits and Perks:
  • Collaborate with a motivated team, directly tying your results to organizational success
  • 22 days of PTO plus public holidays
  • 401k Match
  • Medical, Dental, and Vision Insurance
  • Maternity and Paternity Leave
  • This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
  • Compensation is based on experience

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