Thermo Fisher Scientific

Sr Quality Manager

Thermo Fisher Scientific • $110K — $130K *
Marietta, OH 45750In-Person
Manufacturing & Automotive
8 - 10 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Science, Engineering, Chemistry, or a related field
  • 8 years of operations, manufacturing, or continuous improvement experience
  • 5+ years of quality management and leadership experience
  • Experience in pharmaceutical, medical device, or regulated life sciences industries
  • Professional certifications such as ASQ or Lean Six Sigma are desired

Responsibilities

  • Manage quality assurance and quality control teams
  • Guide process improvements using PPI methodologies
  • Maintain inspection readiness and manage customer relationships
  • Support quality initiatives for consistent product excellence
  • Develop quality professionals and lead investigations

Benefits

  • Competitive compensation and annual incentive plan bonus
  • Comprehensive healthcare coverage
  • Access to a range of employee benefits
  • Opportunities for career development
  • Innovative and supportive company culture
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Senior Quality Manager

Location: Marietta, Ohio, United States of America

*Must be legally authorized to work in the United States without sponsorship now or in the future.

*Must be able to pass a comprehensive background check, which includes a drug screening.

Work Schedule: Standard (Monday-Friday)
Travel: Up to 25%

What You'll Do
  • Lead, coach, and develop Quality Assurance and Quality Control teams supporting manufacturing operations, building capability, accountability, engagement, and a strong pipeline of future Quality leaders.
  • Serve as the senior Quality partner to Manufacturing and Operations leadership, helping the site achieve quality, delivery, productivity, and customer objectives while maintaining appropriate compliance standards.
  • Maintain a visible presence within manufacturing operations, working directly with employees, supervisors, engineers, and leaders to understand problems, remove barriers, and improve process performance.
  • Make timely, pragmatic, risk-based quality decisions, balancing product quality, customer expectations, compliance requirements, manufacturing needs, and business priorities.
  • Partner with Manufacturing, Engineering, Operations, Supply Chain, R&D, Commercial, and Technical teams to improve production processes, reduce risk, and drive sustainable improvements.
  • Lead investigations, CAPA, change control, nonconformance, deviation, and root cause analysis activities with an emphasis on identifying systemic causes, implementing effective countermeasures, and preventing recurrence.
  • Champion continuous improvement using Practical Process Improvement (PPI), Lean, Six Sigma, and structured problem-solving methodologies.
  • Use quality and manufacturing data to identify trends, establish priorities, improve process capability, and drive fact-based decision-making.
  • Partner with Engineering and Operations on process validation, equipment changes, technology transfers, process improvements, new product introduction, and manufacturing readiness.
  • Ensure the site maintains a continuous state of inspection readiness and provide senior leadership during customer, regulatory, internal, and certification audits.
  • Strengthen the Quality Management System while continually identifying opportunities to make quality processes simpler, faster, and more effective without compromising compliance or product quality.
  • Build strong relationships with customers and commercial partners, particularly when managing complex quality, product, or delivery challenges.
  • Lead organizational and cultural change that strengthens accountability, collaboration, quality ownership, and continuous improvement across the site.
  • Develop Quality leaders and technical professionals through coaching, mentoring, meaningful development opportunities, succession planning, and clear performance expectations.
  • Serve as an active member of the Divisional Quality & Regulatory Leadership Team, contributing to divisional strategy, priorities, governance, talent development, and continuous improvement.
  • Represent the Marietta site within divisional Quality and Regulatory forums, ensuring site risks, opportunities, customer needs, and operational priorities are understood and appropriately addressed.
  • Partner with Quality and Regulatory leaders across the division to share best practices, strengthen organizational capability, and drive appropriate consistency across sites.
  • Translate divisional Quality and Regulatory priorities into practical site-level execution while ensuring site experience and operational realities help inform broader divisional strategy.


Minimum Qualifications

Education
  • Bachelor's degree in Engineering, Manufacturing Engineering, Mechanical Engineering, Chemical Engineering, Industrial Engineering, Life Sciences, Chemistry, or another related technical discipline.
  • Advanced degree is a plus.
  • ASQ, Lean Six Sigma, or other recognized Quality or continuous improvement certifications are preferred.


Experience
  • 10+ years of progressive experience across manufacturing, operations, engineering, quality, or continuous improvement.
  • 5+ years of leadership experience managing Quality or manufacturing teams within a production environment.
  • Demonstrated success partnering directly with Manufacturing and Operations leadership to improve both quality and business performance.
  • Demonstrated experience building, coaching, developing, and retaining high-performing teams and future leaders.
  • Experience leading meaningful organizational, process, or cultural change within a manufacturing environment.
  • Demonstrated experience leading investigations, CAPA, change control, deviation/nonconformance management, root cause analysis, and risk assessment.
  • Experience implementing Lean Manufacturing, Six Sigma, PPI, or similar continuous improvement methodologies with measurable improvements in quality, efficiency, cost, delivery, or customer experience.
  • Experience leading or supporting customer, regulatory, internal, or certification audits.
  • Experience working within a Quality Management System in a regulated or highly controlled manufacturing environment.
  • Pharmaceutical, medical device, biotechnology, diagnostics, life sciences, or other highly regulated manufacturing experience is preferred.


Knowledge, Skills & Abilities
  • Strong understanding of manufacturing operations and Quality Management Systems.
  • Strong working knowledge of regulated manufacturing requirements, including applicable FDA, GMP, ISO 9001, ISO 13485, and other relevant global quality standards.
  • Demonstrated ability to make timely, risk-based decisions with incomplete or changing information while appropriately balancing customer, compliance, quality, and business requirements.
  • Proven ability to build credibility and trust with Manufacturing and Operations and influence outcomes through relationships and collaboration rather than relying solely on authority.
  • Strong understanding of CAPA, investigations, root cause analysis, change control, risk management, and continuous improvement.
  • Experience with quality and engineering tools including FMEA, risk assessment, statistical analysis, process capability, and structured problem solving.
  • Strong analytical capabilities with the ability to translate manufacturing and quality data into clear priorities and actionable improvements.
  • Demonstrated ability to lead through ambiguity and change while maintaining organizational focus and engagement.
  • Strong people-leadership capability with demonstrated success coaching, developing, challenging, and holding leaders and teams accountable.
  • Ability to identify organizational capability gaps and build succession and development plans that prepare the Quality organization for future business needs.
  • Strong executive presence with the ability to effectively communicate with operators, supervisors, engineers, customers, site leaders, divisional executives, and regulatory authorities.
  • Ability to constructively challenge decisions while maintaining strong cross-functional relationships.
  • Ability to simplify complex problems and translate regulatory or technical requirements into practical manufacturing solutions.
  • Strong project management and organizational capabilities.
  • Comfortable working in a fast-paced manufacturing environment with changing priorities and competing business demands.
  • Experience using electronic Quality Management Systems (eQMS), manufacturing systems, and data-analysis tools.
  • Willingness to maintain a strong presence within manufacturing operations and engage directly with employees at all organizational levels.
  • Ability to travel up to 25%.


The Leader We're Looking For

The successful candidate will be more than an experienced Quality professional. We're looking for someone who can lead a business through Quality.

You will:
  • Build trust with Operations and be viewed as a partner rather than a gatekeeper.
  • Listen and understand before making significant organizational or process changes.
  • Be visible, approachable, and engaged with employees on the manufacturing floor.
  • Make decisions at the appropriate speed using available data, experience, and sound risk judgment.
  • Know when additional information is necessary-and when the organization needs a decision.
  • Challenge constructively and be comfortable having difficult conversations.
  • Create accountability without creating a culture of fear.
  • Develop people rather than becoming the person who personally solves every problem.
  • Identify and develop future leaders before positions become vacant.
  • Simplify processes where possible without compromising compliance, product quality, or customer expectations.
  • Use data and direct observation to distinguish symptoms from root causes.
  • Remain calm, credible, and decisive during customer, regulatory, and operational escalations.
  • Think beyond today's challenges and build an organization capable of supporting the site's future.


What Success Looks Like

During your first 12-18 months, success will include:
  • Establishing strong, trusted working relationships between Quality, Operations, Engineering, and the broader site leadership team.
  • Building a high-performing Quality organization with clear roles, expectations, accountability, development plans, and succession.
  • Increasing Quality's visibility and engagement within manufacturing operations.
  • Improving the quality, effectiveness, and timeliness of investigations, CAPAs, change controls, and quality decisions.
  • Reducing recurring quality issues through stronger root cause analysis, risk management, and preventive action.
  • Establishing meaningful leading and lagging quality indicators that enable earlier identification of emerging risks.
  • Improving manufacturing quality and process capability while maintaining regulatory compliance and inspection readiness.
  • Strengthening customer confidence through responsive, transparent, and effective resolution of quality issues.
  • Demonstrating measurable improvement in quality, operational performance, and customer experience.
  • Building stronger leadership capability and succession within the Quality organization.
  • Establishing effective relationships across the Divisional Quality & Regulatory Leadership Team and contributing meaningfully to divisional strategy and improvement initiatives.
  • Creating a sustainable culture where Quality and Operations share ownership for product quality and business performance.

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ
TMO
* Ladders Estimates

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