ABOUT THIS ROLEThis
Sr Program Manager role with Apex Cost Basis and Tax is an incredible opportunity sitting at the intersection of product, engineering, operations, and client-facing teams. You will drive alignment within Cost Basis and Tax and across the broader Apex organization, keeping cross-functional initiatives moving in a fast paced and agile environment. This is a high-visibility role where you will partner directly with leaders across the organization and have a real impact on how we deliver for our clients. You will have the opportunity to shape how a modern fintech organization coordinates and delivers across teams, with direct exposure to leadership and the autonomy to drive meaningful change.
Duties/Responsibilities- Build and maintain strong working relationships across product, engineering, operations, and leadership to drive alignment and effective coordination
- Ensure priorities, progress, risks, and decisions are communicated effectively across teams and to leadership, and are aligned to strategic business objectives
- Facilitate and focus the forums that matter: kickoffs, retrospectives, cross-team syncs, leadership reviews
- Champion team and individual efforts across the organization in a positive, respectful way
- Support teams in planning and delivering against commitments through annual, quarterly, and monthly coordination
- Proactively identify and resolve blockers across teams, whether unclear requirements, misaligned priorities, or resource constraints
- Lead cross-organization programs, integrations, and migration efforts where multiple teams need to coordinate delivery
- Own transparent reporting on portfolio health, delivery progress, and key metrics, and present at leadership meetings, quarterly business reviews, and other forums
- Drive continuous improvement across teams and across the organization by facilitating retrospectives, capturing learnings, and following through on the changes teams agree to make
- Apply AI tools as a working practice, from reporting and analysis to knowledge synthesis, and evaluate emerging capabilities that help teams work more effectively
Education and/or Experience- Bachelor's degree in Computer Science, Information Systems, Business Administration or similar field, or equivalent work experience
- 5+ years of experience in program management, with a track record of managing cross-functional programs in a cloud/SaaS environment
- Hands-on experience using AI tools to accelerate program delivery and as a working practice of incorporating AI into daily workflows
- Demonstrated success working across organizational boundaries, building relationships and influencing outcomes without direct authority
- Experience in environments where product development teams have ownership of their delivery and the program manager's role is coordination and enablement
Required Skills/Abilities- Ability to thrive with ambiguity and manage competing priorities in a fast-moving environment
- Exceptional communication skills, both written and verbal, with the ability to tailor messages for audiences from project teams to executive leadership
- Strong judgment on when to convene stakeholders, when to escalate, and when to let teams execute
- Ability to take a data-driven approach to program management, collecting and analyzing information to drive clarity and stakeholder alignment
- Comfort with modern collaboration and work tracking tools (Confluence, JIRA, etc.) and a willingness to adopt and evaluate new ones
- Demonstrated experience applying AI tools to program management workflows, including reporting, analysis, and stakeholder communication
- Ability to synthesize complex information from multiple teams and workstreams into clear, actionable plans
- Strong problem solving and organizational skills with attention to detail
Other Preferred Qualifications- Experience in the financial services industry
- Familiarity with working in a SaaS environment
- Project Management Institute certification (PMP or CAPM)
#product management #mid-senior #full-time #LI-MJ1 #APEX
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our RewardsWe offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
