WPP's Data & Technology Solutions is the unified global data products and technology team. WPP Open is our AI platform for marketing, connecting marketing professionals, data, tools and AI in a single place. The Product Manager, Managed Agents owns the strategy for WPP's centrally-built, production-grade AI agents. These are complex, code-based agents built to formal briefs by specialist engineers (including ex-Satalia talent) that serve needs the self-serve platform cannot yet address. Critically, this role has a built-in evolution path. The long-term strategy is to democratise agentic capability across WPP - meaning managed agents should progressively become unnecessary as the platform matures. This Product Manager owns both the current value delivery AND the transition strategy. You are: • A product manager who thrives in ambiguity - managing a capability that must deliver value today while actively planning its own evolution. • Experienced in professional services productisation - turning bespoke builds into scalable, repeatable patterns. • Data-driven: you can mine a catalog of 150,000+ agents to find patterns and translate those into product opportunities. • Comfortable managing a specialist engineering team as a strategic counterpart - setting direction without micromanaging technical decisions. • A bridge-builder: you connect the managed agents team's expertise with product strategy across the pillar. What you'll be doing: Intake and prioritisation • Own the intake process for managed agent requests - business case validation, deduplication against catalog, feasibility assessment. • Decide what gets built: which requests warrant managed agent investment vs. self-serve guidance vs. product feature improvement? • Maintain a prioritised backlog informed by business value, client need, and strategic alignment. Quality and standards • Define what "production-grade" means for managed agents - testing, accuracy, monitoring, documentation standards. • Work closely with Agent Governance Operations team on verification processes for managed agents. • Ensure managed agents are exemplars of best practice that inform standards for the self-serve platform. Insight mining and signal generation • Analyse agent creation patterns across the 150,000+ catalog - identify common needs being solved repeatedly. • Translate patterns into product signals: "1,500 people/month building insight agents" = signal that Unified Insights needs improvement. • Feed insights to other Product Managers and the Product Strategist to inform portfolio-level investment decisions. Transition and democratisation strategy • For each managed agent: determine the long-term path - become a product feature? Become a catalog super agent? Remain bespoke? • Work with Product Manager, Agent Hub & Catalog to transition proven agents into the catalog as super agents. • Work with Product Manager, Agent Builder to feed requirements back: "these are the capabilities that would let users build this themselves." • Progressively reduce the managed agents backlog as the platform matures - measure success by decreasing dependency. Team interface • Act as strategic counterpart to the managed agents engineering team (ex-Satalia specialists in delivery organisation). • Set direction and priorities without micromanaging technical implementation. • Champion the team's expertise as an asset for platform intelligence. What you'll need: • 5+ years of product management experience, with experience in services productisation, internal tools, or AI/ML products. • Demonstrated ability to manage a capability with a deliberate evolution/sunset path. • Strong analytical skills - ability to mine large datasets for strategic insight. • Experience managing specialist/senior engineering teams as a product counterpart. • Excellent stakeholder management - this role interfaces with every other Product Manager in the pillar. • Commercial acumen: ability to articulate ROI of managed agent investment vs. platform investment. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people - We aim to create a culture in which people can do extraordinary work Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details. $75,000-$180,000 USD We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.