UnitedHealth Group

Sr. People Experience Business Analyst, Middletown, NY

UnitedHealth Group • $72K — $130K *
Middletown, NY 10940In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of relevant HR or related experience, with strong HR analytics and employee relations expertise.
  • Proven experience in handling HR casework and addressing employee relations issues.
  • Healthcare sector experience is required to understand specific industry dynamics.
  • Proficiency in Microsoft Excel and HR analytics tools for data analysis and dashboard creation.
  • Strong analytical, problem-solving, and communication skills demonstrated in past roles.
  • Ability to prioritize, manage multiple tasks, and maintain confidentiality under pressure.
  • Experience collaborating effectively across different People Team functions.

Responsibilities

  • Serve as a key advisor to leadership teams, providing expert HR guidance across multiple sites.
  • Act as a trusted consultant, driving the adoption of HR best practices among frontline leaders.
  • Proactively identify and mitigate employee experience risks, aligning business strategy with people priorities.
  • Lead culture and engagement strategies, utilizing insights to influence outcomes effectively.
  • Execute HR processes throughout the employee lifecycle, making improvements to enhance the experience.
  • Provide support with coaching and performance management for complex HR issues in collaboration with COEs.
  • Conduct data-driven analysis to address multifaceted HR challenges and recommend actionable solutions.

Benefits

  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Incentive and recognition programs to reward performance.
  • Equity stock purchase options to promote investment in the company.
  • 401k contribution options to help secure retirement savings.
  • Wide-ranging choice of benefits and incentives supporting work-life balance.
Full Job Description
The People Experience Partner (PXP) is a trusted strategic advisor who delivers differentiated, enterprise-aligned employee experience across complex populations. This role blends expertise in HR processes, analytics and employee relations with a passion for culture, engagement, and operational excellence. The PXP partners closely with business leadership and the People Team to execute HR strategies, resolve complex issues, and drive continuous improvement in people practices. They serve as trusted advisors and advocates for employees, responsible for best-in-class employee experience across the full lifecycle.

Primary Responsibilities:

Employee Experience & Advocacy

  • Serves as key advisor to business leadership teams across Optum NY/NJ & Optum Care Delivery providing expert guidance on complex HR policies and practices, interpreting guidelines and making recommendations that enable leaders to take informed action across multiple sites, entities, or segments of the employee population
  • Act as trusted consultant to frontline leaders, influencing people initiatives and driving adoption of best practices using independent judgment and knowledge of company best practice
  • Anticipate employee experience risks and opportunities, proactively developing solutions that align business strategy with people priorities rather than reacting to issues as they arise
  • Lead and shape culture and engagement strategies for assigned populations or client groups, using insights from listening sessions, analytics and business context to influence decision-making and outcomes


HR Operations & Analytics

  • Execute and support HR processes throughout the employee lifecycle, including attraction, recruiting, onboarding, talent management, development and offboarding, actively making recommendations for improvement of the process itself or experience
  • Provide coaching and performance management support on complex issues using HR best practices and company tools in partnership with COEs as appropriate
  • Perform conceptual and data-driven analysis to diagnose multifaceted people challenges such as retention risk, talent pipeline gaps, engagement drivers, etc., recommending innovative and actionable solutions


Business Partnership & Leadership

  • Lead cross-functional initiatives involving People Team COEs, Operations, Finance, Legal, IT, etc. to deliver integrated people solutions that drive business outcomes and ensure seamless HR service delivery
  • Influence and contribute to the design and execution of enterprise or segment-level people strategies, ensuring alignment with broader organizational objectives
  • Navigate complex environments that may include multiple sites, segments, or labor considerations, exercising sound judgment and discretion on HR topics


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3+ years of relevant HR or related experience, with demonstrated proficiency in HR analytics, reporting, and employee relations
  • Experience with HR case handling and employee relations
  • Healthcare experience
  • Proficiency with Microsoft Excel and HR analytics tools (e.g. dashboard, reporting platforms)
  • Demonstrated solid analytical, problem-solving, and communication skills
  • Demonstrated ability to prioritize, multi-task, and maintain confidentiality in a fast-pace environment
  • Demonstrated ability to collaborate across People Team functions
  • Driver's License and access to reliable transportation


Preferred Qualifications:

  • Healthcare experience
    Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Healthcare
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ
UNH
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at UnitedHealth Group

More Healthcare Jobs

Find similar Sr. People Experience Business Analyst, Middletown, NY jobs:

NationwideMiddletown, NY