American Express

Sr Mgr-Tech Project Mgmt

American Express$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of IT experience with 4+ years as a Scrum Master managing agile software development projects.
  • Certified Scrum Master (CSM/SSM/PMI) Certification required.
  • Experience in cross-functional collaboration with Engineering and Product Management.
  • Strong verbal and written communication skills to engage with diverse teams.
  • Proficient in JIRA for project management tasks including Sprint Reporting and Dependency management.
  • Understanding of AI concepts, governance, and leveraging AI tools for operational efficiency.
  • Experience in SaaS technical delivery is a plus.

Responsibilities

  • Serve as Technical Project Manager and Scrum Master for multiple teams ensuring timely delivery of solutions.
  • Coordinate communications between Engineering, Product Management, and teams for effective program outcomes.
  • Collaborate closely with engineers and product managers throughout the software development lifecycle.
  • Monitor project schedules and proactively identify and communicate risks and issues.
  • Implement data-driven strategies, engaging in technical discussions and contributing to product development.
  • Maintain comprehensive release and dependency plans with Engineering teams and partners.
  • Conduct Agile Planning sessions and Scrum ceremonies focused on continuous improvement.

Benefits

  • competitive base salaries and bonus incentives
  • 6% Company Match on retirement savings
  • comprehensive medical, dental, vision, and life insurance
  • flexible working arrangements including hybrid or remote options
  • 20+ weeks paid parental leave for all parents
  • free access to global on-site wellness centers
  • career development and training opportunities
  • free financial coaching and support
Full Job Description
Job Description

As part of Team Amex, you'll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You'll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.

Responsibilities

Responsibilities:
  • Technical Project Manager/Scrum Master for multiple teams to deliver solutions in support of key product and engineering initiatives.
  • Provide cross-functional coordination with Engineering and Product Management and inter/intra team communications to deliver outstanding program outcomes.
  • Work closely with software engineers, product managers and other engineering teams to get high-quality products and features through the SDLC (build, test, and release on time).
  • Manage project schedules, identify possible risks/issues, and clearly communicate them to project stakeholders.
  • Data driven / logical in implementing. Excited by going deeper vs broader. Not shying away from contributes technical discussions.
  • Maintaining release and dependency plans across Engineering teams and external partners
  • Actively identifying, managing, and raising risks, issues, and changes tied to product development initiatives.
  • Conducting Planning sessions and Scrum ceremonies, with a focus on continuously learning from the past


Leadership:
  • Finding opportunities to embrace innovative technologies and processes
  • Comes from a technical delivery background with a good understanding of software engineering and technologies.
  • Organized, diligent, proactive, and passionate about delivery
  • Excellent in Agile, Scrum development teams delivering fast paced environment.
  • Experience understanding technology solutions at an enterprise-level
  • Excellent oral and written communication skills and an ability to effectively communicate and negotiate with third parties, development, and product managers
  • Experience in clarifying objectives, dealing with ambiguity, advocating for simplification, influencing teams and being able to build your own path to navigate to solutions


Qualifications

Qualifications:
  • 7+ years of IT experience with 4+ years of agile experience scrum master managing scrum team for medium to large software development projects
  • Certified Scrum Master (CSM/SSM/PMI) Certification.
  • Agile experience as a Scrum Master managing multiple Scrum Teams for software development projects.
  • Experience working cross functionally with Engineering, Product Management, and other functions involved in Project Delivery.
  • Excellent verbal and written communication and presentation skills, with the ability to interact with leadership, technical and non-technical groups.
  • Excellent analytical, problem-solving, consultation and organizational skills.
  • JIRA expertise: Sprint Reporting, Road mapping, Dependency management
  • AI literacy with the ability to leverage AI tools for productivity, understand basic AI concepts and governance, and identify opportunities for automation and operational efficiency in project delivery.


Preferred Qualifications:
  • PMP (Project Management Professional) Certification
  • SaaS Technical Delivery
  • Passionate about building technical solutions


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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