Prophix

Sr Marketing Manager (Customer Growth)

Prophix$106K — $122K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of marketing experience, with 3+ years focused on customer marketing or cross-sell roles
  • Proven track record in owning cross-sell programs with measurable revenue outcomes
  • Strong grasp of customer lifecycle strategy and marketing automation tools
  • Ability to analyze data for audience segmentation and personalized campaigns
  • Excellent written communication skills for crafting customer-centric messaging
  • Legally entitled to work in the country of the position
  • Familiarity and comfort with using AI tools for various marketing tasks

Responsibilities

  • Develop and execute targeted ABM campaigns for cross-sell opportunities
  • Collaborate with sales, customer success, and product marketing to tailor messaging
  • Leverage AI to enhance engagement and scale marketing efforts
  • Manage the revenue pipeline and analyze campaign effectiveness
  • Promote product adoption through strategic campaigns
  • Lead creative direction of campaigns, experimenting with new formats
  • Proactively propose innovative ideas to optimize customer engagement

Benefits

  • Comprehensive health, dental, vision, and mental-health coverage
  • Retirement savings plan with employer contributions
  • Parental leave top-up support
  • Annual wellness allowance for health-related expenses
  • Generous paid time off policy, including vacation and sick leave
  • Education assistance and tuition reimbursement
  • Engagement in social events and team-building activities
  • Involvement in Environmental, Social, and Governance (ESG) initiatives
  • Regular town halls to celebrate achievements and share future goals
Full Job Description
The Senior Marketing Manager at Prophix will own cross-sell campaigns, product adoption campaigns and messaging. You will be responsible for developing targeted ABM programs that drive engagement, cross-sell opportunities, and pipeline acceleration - working closely with sales, product, and customer success to align marketing efforts with customer needs while leveraging data, AI, and automation to scale personalized engagement.

What You Will Do
  • Build and execute targeted ABM campaigns that identify and convert cross-sell opportunities across our global customer base
  • Partner with sales, customer success and product marketing to define segmentation, intent triggers, and messaging for cross-sell motions
  • Use AI to personalize engagement, predict expansion signals, and scale campaign execution
  • Own the revenue and cross-sell pipeline. Measure, monitor and drive campaign improvement. Track and report on pipeline impact influenced by marketing programs
  • Drive product adoption through targeted campaigns
  • Own the creative direction of customer campaigns, proactively pitching bold ideas and testing new formats, channels, and messaging angles

Requirements

What You Will Bring

We hire for potential as much as experience. If this role excites you but you don't check every box, we still want to hear from you. At Prophix, people who ask good questions, adapt quickly, and bring a fresh perspective often make the biggest impact.

Required Qualifications
  • 5+ years of marketing experience, with 3+ years in customer marketing, lifecycle or customer cross-sell focused role
  • Demonstrated experience owning cross-sell or upsell programs with measurable revenue outcomes
  • Strong understanding of customer lifecycle strategy and automation tools (Eloqua, HubSpot, Marketo, Qualified)
  • Ability to use data to segment audiences, identify expansion signals, and personalize ABM campaigns at scale
  • Strong written communication skills. You can write messaging that resonates with customers, not just prospect
  • Must be legally entitled to work in the country where this role is located
  • Comfortable using AI tools responsibly to support tasks such as research, drafting, and data review
  • Able to learn new tools and adapt as technology and workflows evolve.
  • Curious, open to new approaches, and motivated to continuously improve.
  • Collaborative mindset when working across teams and with AI supported tooling.

Benefits

What Success Looks Like
  • 30 days: You know our platform, our customers, and how your team operates. You've completed onboarding and are contributing to live work.
  • 90 days: You're working independently, owning deliverables end to end, and building relationships across functions and regions.
  • 6 months: Your fingerprints are on something real. You've improved a process, shipped something meaningful, or earned a seat at the table on a decision that matters.

Compensation

The total target compensation for this role is $106,000 CAD to $122,000 CAD, in accordance with applicable pay transparency laws. Actual compensation will be determined based on factors such as skills, experience, location, and internal equity.

What's Included for You?
  • Comprehensive health, dental, vision, and mental-health coverage
  • Retirement savings with employer contributions
  • Parental leave top-up
  • Annual wellness allowance
  • Generous paid time off including vacation and sick time
  • Education assistance and tuition reimbursement
  • Social events, team activities, and opportunities to build community
  • Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
  • Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what's next

Apply Now!

If you're looking for a place where your work touches real products, real customers, and real decisions, and where your career can grow in the direction you choose. We would love to meet you. Apply and let's talk about what's possible.

About Prophix

Prophix Software Inc. develops and markets corporate performance management software. The Company offers budgeting, planning, forecasting, reporting, and financial consolidation solutions. Prophix Software serves customers worldwide.
Learn more about Prophix
Size
300 employees
Industry
Founded
1987

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