Scout Motors

Sr. Manager, Software Business Operations

Scout Motors • $150K — $181K *
Novi, MI 48375In-Person
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, business, or related field.
  • 10+ years managing OEM Connected Services and consumer offers.
  • 5+ years in project/product management for Charging or Connected Services within automotive.
  • Broad knowledge of project management and technologies in the automotive sector.
  • Customer-centric approach, emphasizing the Scout customer perspective.
  • Proven leadership in cross-functional team planning and product delivery.
  • Expertise in using JIRA/Confluence for project management.

Responsibilities

  • Own budget planning and financial management for key service portfolios.
  • Lead a multidisciplinary team across various operational functions.
  • Develop business cases and ROI assessments with Finance partners.
  • Manage workforce planning and resource allocation recommendations.
  • Monitor program spending and proactively address financial risks.
  • Lead cross-functional programs to ensure project delivery success.
  • Coordinate launch activities across various departments.

Benefits

  • Competitive insurance including medical, dental, vision, and income protection.
  • 401(k) with employer match and immediate vesting.
  • 20 days of planned PTO, plus additional days for unplanned leave and floating holidays.
  • Up to 16 weeks of paid parental leave available for all genders.
  • Eligibility for corporate vehicle program and mobility stipend.
Full Job Description
What you'll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Business Operations
  • Own annual budget planning, forecasting, and financial management activities across the Charging, Connectivity, Cloud Services, and Software Services portfolio.
  • Lead and develop a multidisciplinary team spanning business operations, project management, financial planning, analytics, data science, marketing programs, launch readiness, and training & communications.
  • Partner with Finance and business leaders to develop business cases, investment proposals, and ROI assessments for strategic initiatives.
  • Lead annual and long-range workforce planning activities, including headcount forecasting, organizational planning, and resource allocation recommendations.
  • Monitor program and vendor spending against approved budgets, proactively identifying risks, opportunities, and corrective actions.
  • Support planning round activities by consolidating budget, resource, and investment assumptions across the portfolio of products.
  • Partner with Procurement, Finance, and key stakeholders to ensure financial alignment for software, technology, and service investments.

Project Delivery & Execution Management
  • Lead complex cross-functional programs across Charging, Connectivity, Cloud Services, Fleet, and Software Products.
  • Drive execution-excellence across multiple programs, ensuring on-time and on-budget delivery for all Energy & Software Services features and products.
  • Develop and maintain detailed project plans, timelines, and deliverables. Utilize JIRA & Confluence to define & manage program artifacts and ensure clarity and accountability across key stakeholders.
  • Track progress against digital, RVT, & vehicle milestones and proactively identify risks and mitigation strategies to ensure on-time and on-budget delivery of products & features.
  • Track the progress of all Charging, Cloud, & Connectivity purchasing projects including RFIs & RFQs.
  • Coordinate commercial, product, engineering, finance, legal, procurement, and finance stakeholders to achieve program objectives.

Portfolio Prioritization & Commercialization
  • Partner with Product, Engineering, & IT planning teams and engineering teams to ensure seamless integration of Charging & Connectivity backlog into PI planning & sprint planning.
  • Facilitate prioritization decisions across competing initiatives while balancing customer value, technical constraints, & business objectives.
  • Ensure that our business priorities are supported by engineering, digital, & IT execution capacity.
  • Lead commercialization planning for Charging, Connectivity, Cloud Services, Fleet Services, and future software offerings.
  • Oversee marketing programs, go-to-market activities, launch readiness, training, and communications to support successful product adoption.
  • Coordinate cross-functional launch activities across Product, Engineering, Marketing, Customer Experience, Training, Legal, and Operations teams.
  • Partner closely with Marketing, Product, Sales, Customer Experience, and Training teams to develop and execute go-to-market strategies for new products and services.

Location & Travel Expectations:
  • This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC or Novi, Michigan.
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events.
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you'll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
  • Bachelor's degree in engineering, business, or another relevant field.
  • 10+ years of experience developing and managing OEM Connected Services relationships and consumer offers.
  • 5+ years of managing project and/or product teams related to Charging or Connected Services, with a demonstrated success in delivering products & features at an automotive OEM.
  • Broad base of project management and technical knowledge especially related to the automotive sector. Current knowledge of trends in project tracking tools and best practices.
  • Customer-first mindset, always thinking from the point of view of a Scout customer.
  • Demonstrated success leading cross-functional teams through the planning, delivery, commercialization, and launch of products and services.
  • Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA/Confluence.
  • Proven track record of building a high-performing team and developing a positive team culture.
  • Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.
What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Corporate Vehicle Program with:
    • Eligibility for 1 assigned vehicle
    • A mobility stipend
Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $150,000.00 - $181,250.00

Internal leveling code: M7

Notice to applicants:
  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
  • Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
  • Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • Residing in New York City: This role is not eligible for remote work in New York City.

About Scout Motors

Scout Motors Careers

Joining Scout Motors presents an unparalleled opportunity to advance a career with a leader in automotive innovation. As a company at the forefront of electric vehicle technology, Scout Motors is constantly seeking skilled professionals eager to drive the future of transportation.

Explore Job Opportunities

Scout Motors offers a range of job opportunities designed to attract the best in the field. From engineering to marketing, each position plays a crucial role in shaping the industry's landscape. Scout Motors values diversity and leadership, fostering a culture where every team member can thrive.

Experience Professional Growth

At Scout Motors, career growth is not just a possibility—it's a priority. With a commitment to professional development and diversity training, employees are equipped with the tools needed for success. The company supports career advancement through innovative leadership programs and networking opportunities within the automotive sector.

Internship Programs

For those starting their career journey, Scout Motors provides robust internship programs. These positions offer hands-on experience and a chance to develop essential skills in a real-world setting. Interns at Scout Motors work alongside seasoned professionals, gaining insights that are crucial for future employment.

Cultivating a Dynamic Team Culture

The culture at Scout Motors is built on a foundation of innovation and teamwork. Employees enjoy benefits that support both their professional and personal lives, contributing to a high level of job satisfaction. The team at Scout Motors is known for its creative solutions and collaborative approach, making it an ideal environment for those who are solution-driven and curious.

Hiring Process

The hiring process at Scout Motors is designed to identify individuals who are not only skilled but also passionate about making a difference in the automotive industry. Candidates are encouraged to present a resume that highlights relevant experience and to prepare for an interview that may cover a range of topics, including past projects and personal aspirations.

Join Scout Motors

Explore the exciting career opportunities at Scout Motors today. Whether looking for an internship, a first job, or a leadership position, Scout Motors offers a path for growth in a cutting-edge environment. Check the Scout Motors Jobs portal for the latest openings and join a team that’s redefining the automotive landscape.

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Learn more about Scout Motors
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251 employees
Industry

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