Sr. Manager, Social Operations & Quality

PragerU

$120K — $150K *
Media
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10+ years of experience in social media or digital marketing
  • Deep understanding of social media platforms and content best practices
  • Exceptional attention to detail and commitment to quality
  • Strong project management and operational leadership skills
  • Ability to juggle multiple projects and meet tight deadlines
  • Proactive communication style with a drive for accountability
  • Analytical and problem-solving abilities with a solutions-oriented mindset
  • Strong leadership and team collaboration skills

Responsibilities

  • Oversee content review and approval process across social platforms
  • Ensure content aligns with brand voice and best practices
  • Serve as final quality control checkpoint before publication
  • Manage daily operations, workflows, and team priorities
  • Track deliverables and follow up to ensure deadlines are met
  • Identify and resolve operational bottlenecks in team efficiency
  • Develop and maintain social media workflows and standards

Benefits

  • Annual bonus based on personal and company performance
  • Robust benefits package
  • Opportunity to work on diverse social media platforms
  • Engagement with cross-functional teams for smooth execution
  • On-site work environment in Los Angeles
Full Job Description
Location: Los Angeles, California (on-site)

We're looking for a Senior Manager, Social Media Operations & Quality to oversee the day-to-day execution, quality control, and operational excellence of our social media department. This role will ensure content is published accurately, consistently, and at the highest standard across all platforms while driving accountability, workflow efficiency, and execution across the team. The ideal candidate is highly organized, detail-oriented, operationally minded, and thrives in a fast-paced environment. They are a proactive communicator, skilled problem solver, and natural owner who ensures projects move forward, deadlines are met, and nothing falls through the cracks.

What You'll Do:
  • Oversee the social media post and content review and approval process across Instagram, YouTube, X, Facebook, TikTok, Rumble, podcasts, and emerging platforms
  • Ensure all content aligns with our mission, values, brand voice, and platform-specific best practices
  • Serve as the final quality control checkpoint before content is published
  • Manage day-to-day social media operations, workflows, publishing schedules, and team priorities
  • Drive accountability across the social team by tracking deliverables, following up on action items, and ensuring deadlines are met
  • Identify and resolve operational bottlenecks that impact team efficiency or content quality
  • Develop and maintain social media workflows, standards, documentation, and best practices
  • Track, analyze, and optimize reporting on key performance metrics to identify trends, opportunities, and areas for improvement
  • Partner cross-functionally with design, content, email, and ads teams to ensure smooth execution
  • Support the implementation of new tools and scalable operational processes
  • Ensure consistency, accuracy, and attention to detail across all social platforms and content formats
  • Anticipate challenges, proactively communicate risks, and develop solutions before issues impact execution

What You Bring to the Table:
  • 8-10+ years of experience in social media, digital marketing, content operations, or a related field
  • A deep understanding of social media platforms, publishing workflows, audience engagement, and content best practices
  • Exceptional attention to detail and a commitment to maintaining high standards of quality
  • Strong project management, organizational, and operational leadership skills
  • The ability to juggle multiple projects, plan ahead, and meet tight deadlines
  • Exceptional writing, communication, preparation, and organizational skills
  • A proactive communication style and a willingness to follow up, drive accountability, and keep projects moving forward
  • Strong analytical and problem-solving abilities with a solutions-oriented mindset
  • A track record of building systems, processes, and operational excellence at scale
  • A strong leader and team player who thrives in a fast-paced environment, inspires collaboration, and knows how to rally a team toward success
  • Strong discernment, sound judgment, and the tenacity to chase down details, solve problems, hold others accountable, and ensure nothing falls through the cracks

How to Apply: First review our website at www.prageru.com. Read our annual report here. Submit a resume and cover letter. In your cover letter, include a section explaining how your values align with ours, and why you would want to specifically work at PragerU.

Salary Range: The salary target for this role is $120,000 - $150,000+. Final offer amounts depend on multiple factors, including candidate experience and expertise, and most recent market data. This position is eligible for an annual bonus based on personal and company performance, in addition to our robust benefits package.

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Please note that we constantly have ideas and concepts pitched to us which we appreciate. Most ideas and concepts are not protectable and are freely available for the public and PragerU to use or modify and use. From time to time where they are not, you agree that by presenting these ideas and concept, and in consideration of PragerU reviewing these ideas and concepts, you hereby grant to PragerU an irrevocable, worldwide, royalty-free and non-exclusive license to use, modify and exploit for any purpose any ideas and concepts and any expressions of those ideas and concepts. Nothing herein precludes you from using any ideas or concepts presented.

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