Sr. Manager, Client Development
The Center of Excellence is tasked to help sales Win in the Market and enable our sales associates to be the most effective possible by 1) Maintaining a deep understanding of our dealer customer problems and being able to prioritize them in terms of value. 2) Help create initiatives which positively impact both our dealer population and internal sales associates 3) Pilot & Scale these initiatives nationally in the most effective and efficient ways possible; setting up the sales team to drive strong economic results nationally.
An ideal candidate is someone with deep auto industry knowledge, is comfortable interacting and building relationships with key decision makers within dealerships, and shows top-notch influence skills at the Sr. Leadership Level, can work directly with analysts and product teams and is able to pilot and deploy difficult initiatives that require large amounts of problem solving.
General Responsibilities:
Strategic leadership: Develop strategies that will drive growth, profitability, and competitive success for Capital One27s Finance Program and Navigator Platform.
Program & Product: Harness market intel and identify trends that will help influence program, product and pricing strategies
Client facing: Engage dealership partners directly to learn their pain points, identify the problems they are trying to solve, and offer solutions leveraging breakthrough technology and capabilities
Go-to-market strategy and execution: Plan, execute and manage the go-to-market strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including: Product, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and risk management
Ownership mentality with leadership bend: Have the mindset of an owner with strong business judgment and impeccable integrity, and lead collaboratively with business partners across the enterprise. Foster innovation, drive critical decisions, hold others (and yourself) accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.
Basic Qualifications:
High School diploma, GED or equivalent certification
At least 5 years of experience in sales management, or operations, or strategy
Preferred Qualifications:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Alpharetta, GA: $161,500 - $184,300 for Sr. Mgr, Client DevelopmentMcLean, VA: $177,700 - $202,800 for Sr. Mgr, Client Development
Plano, TX: $161,500 - $184,300 for Sr. Mgr, Client Development
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate27s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.