Staples

Sr Inside Account Executive Facilities

Staples$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of sales experience, preferably in facilities or breakroom products
  • Strong program or account management experience with proven sales growth
  • Solid knowledge of facility and breakroom products and industry trends
  • Proficiency in Microsoft Office and sales enablement tools
  • Expertise in consultative and insight selling along with negotiation skills
  • Ability to present confidently to senior-level clients
  • Strong analytical skills for data-driven decisions

Responsibilities

  • Manage high-touch accounts with significant sales potential
  • Drive sales results across multiple facilities product categories
  • Cultivate strong relationships with key buying influences
  • Oversee compliance with customer programs and contract renewals
  • Create strategic growth plans based on account maps
  • Negotiate pricing based on contract knowledge and future potential
  • Utilize tools to update customer data and manage sales pipeline

Benefits

  • Inclusive work culture with associate-led resource groups
  • Flexible PTO and 7 paid holidays
  • Discounts from online and retail purchases
  • 401(k) company matching
  • Wellness programs for physical and mental health
Full Job Description
Job Description

Staples is business to business. You're what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

Are you a driven sales professional who thrives in high-touch environments and enjoys building lasting relationships with key decision makers? Staples is looking for a Senior Inside Account Executive, Facilities Solutions (FS), to join our Business Solutions team. In this role, you will have the opportunity to leverage your expertise and creativity to manage a substantial book of business, deliver customized solutions, and drive significant revenue growth. If you are passionate about consultative selling and want to be part of a collaborative team where your contributions make a tangible impact, this is the role for you.

What you'll be doing:
• Manage a book of primarily high-touch accounts with large sales potential, typically ranging from $100,000 to $350,000 in annual revenue.
• Drive sales results for assigned accounts by penetrating all facilities categories of products and securing contractual commitments when applicable.
• Grow and retain sales and profitability by cultivating strong relationships with Economic, Technical, and User Buying Influences.
• Implement and ramp wins by driving compliance to new and existing programs across all customer sites and power users.
• Coordinate with Account Managers and Customer Service teams to fulfill customer maintenance requests and renew dispenser and brewer contracts as needed.
• Create and maintain account maps to understand customer needs, build strategic growth plans, and identify new opportunities within accounts.
• Oversee pricing negotiations for specific sales opportunities, making discretionary pricing decisions based on contract knowledge and assessment of future spend potential.
• Utilize enablement tools to keep customer data updated, maintain a healthy sales pipeline, and advance opportunities as they progress.
• Analyze account base to identify growth opportunities and provide alternative products and services to improve profitability.
• Communicate and coordinate with internal teams, pricing, and various levels of customer organizations to ensure exceptional service and results.

What you bring to the table:
• Proven experience in program or account management, with a strong record of driving sales and revenue growth.
• Solid knowledge of facility and breakroom products, along with industry trends.
• Proficiency in Microsoft Office and other essential software tools.
• Ability to interface confidently with senior-level customer contacts and deliver impactful presentations.
• Expertise in consultative, solutions, and insight selling, advanced client management, and negotiation.
• Skill in setting ambitious targets, designing growth plans, and collaborating with product category sales teams.
• Strong business, financial, operations, and technology acumen.
• Ability to analyze customer data and industry trends to create tailored solutions based on Staples' value proposition.
• Capacity to function independently with minimal supervision and manage multiple priorities effectively.
• Demonstrated success in developing and delivering presentations and driving program compliance.

What's needed- Basic Qualifications:
• High School Diploma or GED required.
• Minimum of 3-5 years of sales experience, preferably in facilities or breakroom products

What's needed - Preferred Qualifications:
• Higher secondary or vocational education is preferred.
• Experience with managing large accounts and working with cross-functional teams.
• Advanced proficiency in sales enablement tools and data analysis.

We Offer:
• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

About Us

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

About Staples

Staples is a retail company that sells office supplies, furniture, technology, and other products to businesses and consumers. The company was founded in 1986 and has since grown to become one of the largest office supply retailers in the world. Staples operates more than 1,200 stores in 26 countries and has a strong online presence. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.
Learn more about Staples
Size
61,000 employees
Industry
Founded
1986

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