DocuSign

Sr. GTM Strategy & Operations Manager

DocuSign$164K — $266K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in tech strategy and operations roles or management consulting
  • 4+ years in SaaS companies
  • 4+ years designing and executing GTM strategies
  • Experience in matrixed environments driving influence
  • Strong project management and initiative coordination skills
  • Bachelor's degree or equivalent experience

Responsibilities

  • Conduct analysis to shape the GTM strategy and roadmap
  • Identify and eliminate operational friction in the sales process
  • Incorporate AI and analytics to enhance GTM processes
  • Collaborate with cross-functional teams on growth initiatives
  • Work with analytics to execute GTM strategies effectively
  • Transform complex data into actionable business insights
  • Create executive presentations using data-driven arguments
  • Influence stakeholders and drive accountability across projects

Benefits

  • Paid Time Off including holidays
  • Paid Parental Leave up to six months
  • Full health benefits from day one
  • Retirement plans with employer contributions
  • Opportunities for learning and development
  • Compassionate Care Leave for personal events
Full Job Description
What you'll do

As a Sr. GTM Strategy & Programs Manager you are a highly-motivated self-starter who is responsible for helping to design, drive and execute against business-level priority initiatives that accelerate our global revenue growth and optimize our GTM processes across the entire sales cycle. This is a highly-visible, global transformational role. You will be responsible for helping to define our GTM strategy and architecture, drive operational rigor and remove friction, and deliver the insights and outcomes that shape our trajectory. This role is essential for guaranteeing a cohesive strategy, seamless execution and maximum growth and revenue generation across all GTM functions.

This position is an individual contributor role reporting to the Sr. Director, GTM Strategy & Programs.

Responsibility
  • Conduct analysis that supports the construction of the overarching vision and strategic roadmap for the end-to-end GTM motion, ensuring alignment with global growth targets and defining how we operate as one cohesive team to the customer
  • Identify and eliminate operational friction with the sales organization and across GTM functions
  • Incorporate Al, automation and advanced analytics to accelerate our GTM processes
  • Partner cross-functionally with Sales, Marketing, Post-Sales, Product, Operations, HR, Legal, Finance and other teams to develop and execute company-level growth and high ROI initiatives
  • Work closely with cross-GTM analytics and intelligence, and the sales plays and programs teams to execute on our GTM Strategy
  • Absorb and interpret large quantities of ambiguous quantitative and qualitative data and convert it into actionable insights and business outcomes
  • Provide the C-suite and GTM leadership with deep, actionable insights regarding key drivers of business performance, recommendations and investment priorities
  • Build convincing executive-level presentations supported by data-driven insights and thinking
  • Influence senior stakeholders and partners
  • Drive accountability and outcomes with a focus on operational strategy and execution


Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic
  • 12+ years of progressive experience in top-tier tech strategy and operations roles, management consulting, private equity or other fast-paced, high-growth environments
  • 4+ years of experience working in/with SaaS companies
  • 4+ years of experience designing, executing and scaling GTM Strategy, Sales Strategy, and/or GTM operating models
  • Experience operating and driving influence in complex matrixed environments
  • Experience managing projects and complex cross-functional initiatives
  • Bachelor's degree or equivalent experience

Preferred
  • MBA
  • SaaS experience with a focus on Enterprise tech
  • Deep understanding of SaaS business models and market trends
  • Deep understanding of full-sales lifecycle from prospecting to selling, and adoption and retention
  • Strong track-record of analytical and problem-solving excellence


Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $164,700.00 - $266,000.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $158,300.00 - $223,625.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary

This role is also eligible for the following:
  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).


Global benefits provide options for the following:
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

#LI-Hybrid

About DocuSign

DocuSign is a software company that provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. The company was founded in 2003 and is headquartered in San Francisco, California. DocuSign's cloud-based platform allows users to sign, send, and manage documents anytime, anywhere, and from any device. The company's customers include individuals, small businesses, and large enterprises across a variety of industries, including real estate, financial services, healthcare, and government. DocuSign has been recognized as one of the fastest-growing companies in the United States and has received numerous awards for its innovative technology and business practices.
Learn more about DocuSign
Size
7,461 employees
Market Cap
$10.6 billion
Industry
Net Income
-$243.2 million
Founded
2003
5 Year Trend
+40.8%
Revenue
$1.4 billion
NASDAQ

Similar Jobs

More Jobs at DocuSign

More Consumer Technology Jobs

Find similar Sr. GTM Strategy & Operations Manager jobs: