DocuSign

Growth AI Builder - Prospecting Science Manager

DocuSign$146K — $206K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a technical GTM, growth engineering, or applied AI role with hands-on building experience.
  • Deep prompt engineering or NLP experience, having designed and shipped production prompts.
  • Experience with enrichment and orchestration tools like Clay, Apollo, or Clearbit.
  • Strong data fluency, including SQL, APIs, and webhook integrations.
  • A quality-first mindset with a focus on testing before shipping products.
  • Ability to work within governance guardrails for production deployments.
  • Comfortable navigating ambiguity due to fast program scaling.

Responsibilities

  • Build and maintain AI agent configurations and prompt architectures.
  • Design end-to-end signal-to-message workflows incorporating various data enrichments.
  • Own and translate business requirements into buildable specifications in a BRD.
  • Ship self-serve AI workflows without needing engineering support.
  • Document technical specifications and agent behavior guidelines.
  • Perform rigorous quality testing using real prospect data before production.
  • Instrument monitoring for output quality and response rates for iterative improvements.

Benefits

  • Earned Paid Time Off and paid company holidays appropriate to your region.
  • Paid Parental Leave of up to six months for new parents.
  • Comprehensive health benefits options available from day one of employment.
  • Retirement plan options with potential employer contributions.
  • Opportunities for learning, coaching, and education reimbursement.
  • Compassionate Care Leave for significant life events.
Full Job Description
What you'll do

The Prospecting Science program runs Al agents that engage prospects at enterprise scale across 4 regions, 12 languages, and all customer segments. Behind every agent interaction is a prompt architecture, a signal workflow, and a quality gate and someone has to build, tune, and maintain them all. This is the most hands-on-keyboard role in the program. You will spend the majority of your time building: designing prompts, configuring agent behaviors, connecting data signals to message logic, and shipping self-serve Al workflows that sellers use daily.

This position is an individual contributor role reporting to the Sr Director, Growth Global Prospecting and Inbound Sales.

Responsibility
  • Build and maintain Al agent configurations: prompt architectures, context injection logic, tone calibration, and response validation rules
  • Design signal-to-message workflows end to end: from enrichment (firmographic, technographic, intent, behavioral) through message generation and quality scoring
  • Own the business requirements document (BRD) for use cases assigned by the Growth Al Lead translate business intent into buildable specifications
  • Ship self-serve Al workflows using tools like Clay, enrichment APIs, and prompt orchestration platforms no engineering sprint required
  • Build and maintain technical "experiment-in-a-box" documentation: prompt libraries, configuration specs, agent behavior guides, and testing protocols
  • Operate with quality obsession: test every configuration against real prospect data before production deployment
  • Instrument quality telemetry: build monitoring for output quality, response rates, and failure modes so the team can iterate from data
  • Collaborate with DTS on complex, multi-system builds that require platform-level infrastructure
  • Maintain the shared roadmap with build status, shipping dates, and technical dependencies


Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic
  • 5+ years of experience in a technical GTM, growth engineering, or applied Al role - hands-on building, not managing


Preferred
  • Deep prompt engineering or NLP experience: you've designed and shipped production prompts that generated customer-facing output
  • Experience with modern enrichment and orchestration tools (Clay, Apollo, Clearbit, ZoomInfo, or similar)
  • Strong data fluency: comfortable with SQL, APIs, and webhook-based integrations
  • Quality-first mindset: you test obsessively and don't ship until it's right
  • Ability to work within governance guardrails - production deployments require Growth Al Lead approval; you build, Lead approves
  • Comfort with ambiguity: the program is scaling fast and requirements evolve weekly


Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington: $146,400.00 - $206,775.00 base salary

This role is also eligible for the following:
  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).


Global benefits provide options for the following:
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

#LI-Hybrid

About DocuSign

DocuSign is a software company that provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. The company was founded in 2003 and is headquartered in San Francisco, California. DocuSign's cloud-based platform allows users to sign, send, and manage documents anytime, anywhere, and from any device. The company's customers include individuals, small businesses, and large enterprises across a variety of industries, including real estate, financial services, healthcare, and government. DocuSign has been recognized as one of the fastest-growing companies in the United States and has received numerous awards for its innovative technology and business practices.
Learn more about DocuSign
Size
7,461 employees
Market Cap
$10.6 billion
Industry
Net Income
-$243.2 million
Founded
2003
5 Year Trend
+40.8%
Revenue
$1.4 billion
NASDAQ

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