Position

Title: Field Sales Operations Director

Location: DC Metro Area, closest office is Reston, VA; open to Remote based: East coast, central region.

As a Field Sales Operations Director, you will operate as a highly tactical, hands-on individual contributor focused on delivering accurate sales data, forecasting, and operational execution across the field sales organization. This role is centered on owning Salesforce-driven processes, ensuring data integrity, and producing reliable, business-critical sales metrics that leadership can trust.

You will partner closely with sales leadership to ensure forecast accuracy, pipeline visibility, and reporting consistency, with a strong emphasis on precision, accountability, and execution-not partnerships or strategy ownership.

What you will do

Sales Data Accuracy & integrity

• Own the accuracy of sales data within Salesforce (SFDC), ensuring pipeline, forecast, and account data are complete, clean, and reliable
• Identify and resolve data inconsistencies, enforce data governance standards, and drive adoption of best practices across the sales team

Salesforce ownership & process execution

• Act as the primary owner of Salesforce processes supporting forecasting, pipeline management, and opportunity tracking
• Ensure consistent usage of Salesforce across the field, including opportunity hygiene, stage progression, and data quality standards

Forecasting & pipeline management

• Own weekly, monthly, and quarterly forecasting processes for Americas and Federal
• Drive forecast accuracy and predictability, ensuring leadership has a clear and reliable view of the business
• Analyze pipeline health, coverage, and risk to support informed decision-making

Reporting & Analytics

• Deliver accurate, timely reporting and dashboards that provide actionable insights to sales leadership
• Build and maintain standardized reports and support ad hoc analysis with a strong focus on data credibility and consistency

Sales Operations Execution

• Execute core sales operations processes including quota tracking, territory alignment support, and operational cadence management
• Support account and opportunity reviews with data-driven insights and clear reporting

Process Discipline & Continuous Improvement

• Improve and document sales processes to increase efficiency and reduce variability
• Drive adherence to standardized workflows with a focus on scalability and operational rigor

What makes you an ideal candidate

• 12+ years of experience in Sales Operations, Revenue Operations, or Sales Analytics in a B2B technology environment
• Deep, hands-on expertise in Salesforce (SFDC)-including pipeline management, reporting, and data governance
• Deep understanding of CRM systems and sales processes (Clari, and Quip) to enable and scale new and existing workflows.
• Proven track record of delivering highly accurate forecasting, reporting, and sales metrics
• Strong analytical skills with the ability to translate data into clear, actionable insights
• Advanced proficiency with Microsoft Office; expert-level Excel skills required, with the ability to build executive-level presentations.
• Detail-oriented with a strong focus on data accuracy, consistency, and operational execution
• Experience supporting field sales teams in a fast-paced, execution-driven environment
• Demonstrated ability to operate as a hands-on individual contributor (not a strategic or partnership-focused role)

What we offer

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.

Benefits & Perks vary by Country.

Check us out on:
www.riverbed.com
@LifeAtRiverbed

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