Job DescriptionVisa's Corporate IT organization is on a transformational journey to redefine how enterprise technology enables global business scale, resilience, and employee productivity. We are moving beyond traditional infrastructure models toward software-defined, automated, cloud-integrated platforms that deliver security, reliability, and exceptional user experience at global scale.
The Senior Director, Corporate Network & Infrastructure will play a critical role in modernizing Visa's global corporate network and infrastructure platforms-driving reliability, security, and performance while enabling hybrid work, cloud adoption, and digital-first business operations.
Key Focus Areas:
The ideal candidate will be passionate about:
- Enterprise resilience and availability at global scale - designing and running services that are reliable, secure, and easy to operate.
- Modernization and simplification - shifting toward software-defined, automated, and cloud-integrated network and infrastructure capabilities.
- Operational excellence - strong incident, problem, change, and capacity management with measurable outcomes.
- Security and risk-by-design - embedding controls, compliance, and cyber resiliency into architecture and operations.
- Hybrid work enablement - delivering consistent, high-quality connectivity and infrastructure services for employees everywhere.
- Data-driven leadership - using telemetry, service health indicators, and customer feedback to prioritize and deliver improvements.
- Talent and culture - building a high-performing global organization with strong engineering standards and inclusive leadership.
Key Responsibilities:
As a senior leader, you will set strategy, lead execution, and be accountable for outcomes across global corporate network and core infrastructure services.
Strategy & Transformation:
- Define and execute the global corporate network and infrastructure strategy aligned to Corporate IT priorities; translate strategy into multi-year roadmaps and quarterly outcomes.
- Identify opportunities to simplify platforms, reduce toil, and increase automation; drive adoption of modern engineering practices and standards.
- Act like an owner: steward investment decisions, optimize total cost of ownership, and ensure resources are allocated to the highest-value outcomes.
Technology & Architecture Leadership:
- Serve as a senior technical authority for network and infrastructure platforms; set architecture standards, engineering principles, and guardrails.
- Partner with enterprise architecture and security teams to ensure designs meet resiliency, performance, and risk requirements.
- Think big and challenge the status quo by evaluating emerging technologies and patterns that can improve scale, reliability, and customer experience.
Operational Excellence & Reliability:
- Own service reliability, availability, performance, and capacity; establish service-level objectives and transparent health reporting.
- Lead major incident and problem management, driving root-cause elimination and continuous improvement; learn from mistakes and improve processes and systems.
- Deliver seamlessly by strengthening change management discipline, automation, and operational readiness across releases and migrations.
Stakeholder Partnership & Customer Obsession:
- Obsess about customers: partner with business and technology leaders to understand needs, prioritize initiatives, and deliver outcomes that improve employee productivity.
- Listen and learn from internal customers and operational teams; convert feedback into actionable improvements and measurable service gains.
- Build trust-based partnerships across Corporate IT, Cybersecurity, Facilities/Real Estate, and vendor partners.
People Leadership & Culture:
- Lead, coach, and develop global teams of engineers and architects; create clarity on roles, responsibilities, and accountability.
- Champion inclusion and diversity; foster psychological safety, encourage constructive debate, and enable each other to succeed.
- Attract, retain, and grow talent through intentional development, succession planning, and high-performance expectations.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
QualificationsBasic Qualifications:
- 12+ years of relevant work experience and a Bachelors degree, OR 15+ years of relevant work experience
Preferred Qualifications:
- 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
- 15+ years of progressive technology leadership experience with deep expertise in enterprise networking and infrastructure.
- Proven experience defining and delivering multi-year modernization roadmaps in complex, global environments.
- Demonstrated ability to run large-scale operations with strong reliability, incident/problem management, and continuous improvement disciplines.
- Strong executive communication and influencing skills; ability to align stakeholders, drive decisions, and execute with speed and quality.
- Experience leading and developing globally distributed teams; track record of building high-performing, inclusive cultures.
- Advanced degree preferred.
- Experience in highly regulated environments with strong security, risk, and compliance expectations.
- Proven ability to lead transformational programs spanning architecture, delivery, and operations.
Information for US ApplicantsFor roles located in the US, the estimated salary range for this position is $206,100.00 to $ 360,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
