Health Care Service Corporation

Sr Demand & Capacity Analyst

Health Care Service Corporation • $70K — $149K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 4 years of IT experience, or Tech Certification with 6 years of IT experience, or 8 years of IT experience.
  • Strong teamwork and collaboration skills as well as effective oral and written communication abilities.
  • Proficient in project management tools like MS Project.
  • Skilled in analysis and modeling tools, particularly Excel.
  • Familiar with application development platforms and cloud computing/SaaS.
  • Knowledgeable in mobile and web technologies as well as data center platforms (servers, storage).
  • Understanding of end-user platforms such as desktops, laptops, and mobile devices.

Responsibilities

  • Analyze resource allocation across various technologies and platforms.
  • Process resource requests to align with business needs.
  • Coordinate scheduling for both employees and contractors.
  • Maintain visibility of resource capacity for all stakeholders.
  • Provide input into financial and workforce capacity planning processes.

Benefits

  • Health and wellness benefits.
  • 401(k) savings plan and pension plan.
  • Generous paid time off and paid parental leave.
  • Disability and supplemental life insurance.
  • Employee assistance program.
  • Paid holidays and tuition reimbursement.
  • Annual incentive bonus plan.
Full Job Description
Job Summary


This position is responsible for providing analysis regarding a central pool of resources across technologies and platforms, processing resource requests, and coordinating schedule of resources (employee and contractor) to meet business needs; maintaining visibility of pool capacity to all stakeholders to ensure effective alignment of development demand and capacity; providing input into financial, workforce, and technical capacity planning processes.

*Required Job Qualifications:
* Bachelor Degree and 4 years Information Technology experience; OR Tech Certification and 6 years Information Technology experience; OR 8 years Information Technology experience.
* Teamwork and collaboration skills; oral and written communications skills.
* Knowledge of project planning tools e.g., MS Project.
* Analysis and modeling tools e.g., Excel.
* Knowledge of application development platforms.
* Knowledge of cloud computing / SaaS.
* Knowledge of mobile and web technologies.
* Knowledge of data center platforms (servers, storage).
* Knowledge of end user platforms (desktops, laptops, mobile).


Preferred Job Qualifications:
* Knowledge of SDLC Methodology - Agile / Scrum / Iterative Development.
* Negotiation.
* Business acumen

*Experience implementing data analysis workflows
*Experience creating user friendly dashboards or reports of data.
* Data Analysis or Intelligence Analysis experience.


NOTE:  This is a hybrid role. Sponsorship is not available including if you are currently on OPT.


Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!


Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

Base Pay Range
$70,600.00 - $149,600.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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