Sr Analyst, Enterprise Applications

Pilot Company

$85K — $100K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, Information Systems, Data Analytics, or a related field
  • Minimum five years of experience with ERP systems
  • At least three years specifically working with PDI Enterprise Suite
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Visio)
  • Strong knowledge of SQL scripting and SSRS
  • Familiarity with Atlassian tools (JIRA, Confluence)
  • Intermediate skills in system architecture and scripting (preferably Python, PowerShell, or related technologies)

Responsibilities

  • Collaborate with technical and business teams to ensure system availability meets business objectives
  • Provide advanced support for PDI applications, resolving functional and technical issues
  • Adhere to Incident, Change, and Problem Management processes for SOX compliance
  • Coordinate User Acceptance Testing (UAT) and document testing efforts during upgrades
  • Monitor application interfaces and troubleshoot batch failures to ensure data accuracy
  • Interpret PDI data model and create SSRS reports for audits and end-user needs
  • Develop and maintain documentation related to application interfaces and processing profiles

Benefits

  • Opportunity to work in a collaborative environment with cross-functional teams
  • Involvement in significant projects that directly impact business initiatives
  • Contribution to maintaining high system availability and operational excellence
  • Access to professional development opportunities within the company
  • Engagement with evolving technologies and application management practices
Full Job Description
As a Senior Application Analyst, you will work with both technical and business teams to enable highly available system that meet the business objectives, including supporting key business and IT initiatives. You will play a key role in application administration and maintenance, troubleshooting application-level issues and servicing requests from business teams. You will also be asked to triage, research and remediate production issues, coordinate and collaborate with various stakeholders during application upgrades. 1. Deep functional understanding of fuel business domain, PDI Enterprise application modules (Accounts Payable / Receivable, General Ledger, Fuel Inventory, Order Desk 2. Provide advanced-level support for PDI Enterprise applications, troubleshooting and resolving complex functional and technical issues, by working with business users, IT partners and vendors when necessary and ensure resolution metrics is maintained 3. Adhere to Incident, Change and Problem Management to ensure application remains SOX compliant 4. Support User Acceptance Testing (UAT) by coordinating testing efforts, documenting test cases and results during application upgrade cycles and integration projects 5. Monitor application interfaces and remediate batch failures. Troubleshoot and eliminate causes of data inaccuracy and broken process flow along with detailed documentation on solution provided 6. Interpret PDI data model, develop SSRS reports, and perform data analysis for end users and audits as per requirement 7. Prepare and maintain detailed artifacts on application interfaces. Create/maintain import profiles, saved settings, background processing batches 8. Model behaviors that support the company's common goal and purpose; ensure guests, business users and team members are supported at the highest level 9. Complete other duties as assigned by your manager Qualifications - Bachelor's degree in computer science, Information Systems, Data Analytics or a related field - Five years of related experience in ERP systems - Three years of related experience in PDI Enterprise Suite required - Strong Microsoft Office skills (Excel, Word, PowerPoint, Visio) - Strong SQL Scripting and SSRS Knowledge - Good understanding and experience in using Atlassian (JIRA, Confluence) - Intermediate understanding of system architecture, scripting skills preferably Python, PowerShell or relevant tech stack Additional Information

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