Req ID: 140516
Region: Americas
Country: USA
State/Province: Texas
City: Richardson
SummaryThe Specialist, IT Infrastructure - Systems Administrator will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and upkeeping the operating environments; responding to incidents & problems, planning for growth, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Support core networking fundamentals, including TCP/IP, DNS, DHCP, and wireless setups. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services.
Detailed DescriptionKnowledge/Skills/Competencies- Strong customer service orientation
- Strong analytical, troubleshooting and problem solving skills.
- Good communication (both oral and written) and documentation skills.
- Good leadership and teamwork skills.
- Negotiation and conflict resolution skills.
- Good ability to plan projects and tasks.
- Change Management oriented based on ticketing platforms.
- Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, risk analysis and preparing business cases.
- In-depth knowledge of the Windows OS (server and client), Active directory and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
- Building, sizing and deploying Windows Server experience and Nutanix/VMware implementation experience a plus - minimum of 5 years building/troubleshooting servers.
- Fundamental knowledge of networking concepts, Layer2 VLANs, DHCP, DNS, Cisco experience is a plus - minimum of 3 years of experience.
- Basic understanding of IEEE 802.11 standards (including Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7), how signals travel, signal-to-noise ratios (SNR), and dealing with interference or dead zones.
- Advanced knowledge of infrastructure service management & diagnostic tools and processes
- Advanced knowledge of end-point security management tools and processes
- Experience handling network security issues (viruses, malware, social engineering)
- Understanding of IT Infrastructure asset lifecycle management
Typical Experience- 4 to 6 years of relevant experience in a similar role or industry.
Typical Education- Bachelor's Degree or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography
Physical Demands- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
NotesThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
This location is a US ITAR facility and these positions will involve the release of export controlled goods either directly to employees or through the employee's movement within the facility. As such, Celestica will require necessary information from all applicants upon an applicant's acceptance of employment to determine if any export control exemptions or licenses must be filed.
