TITLE: IT Administrator
POSITION OBJECTIVE: The IT Administrator position ensures the stability, security and performance of the company's technology infrastructure.
QUALIFICATIONS:- Bachelor's degree in computer science, Information Technology, or related field, or equivalent combination of education
- 5+ years of progressive IT experience.
- Strong knowledge of Windows Server, Windows 11, and enterprise networking.
- Hands-on experience with SQL Server, M365 administration, and Entra ID Sync.
- Familiarity with SD-WAN, IP telephony, NAS, and remote access technologies.
- Experience with server hardware, Barracuda Backup, and IP-based surveillance
- systems.
- Proficiency in switch configuration, including VLAN setup.
- Development experience with PHP and MySQL.
- Excellent problem-solving skills and ability to work independently.
- Strong communication skills for effective end-user support.
- Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
- Capable of effectively managing job-related stress and fostering productive workplace interactions
JOB RESPONSIBILITIES:- Administer and maintain Windows Server 2019, Windows 11, Windows 10, and Ubuntu Server environments.
- Familiarity with endpoint management tools.
- Manage Microsoft 365, including Entra ID Sync, Intune, Exchange and related services.
- Provide user support for Office 365 applications, including Teams, Outlook, and Excel.
- Configure and support SQL Server databases.
- Develop and maintain web applications using PHP and MySQL and/or SQL Server.
- Oversee IP telephony systems and ensure seamless communication.
- Implement and maintain SD-WAN solutions for optimized network performance.
- Manage Remote Access Services with Multi-Factor Authentication (Duo).
- Support Remote Desktop Services for secure remote connectivity.
- Perform Dell server maintenance, firmware updates, and hardware lifecycle management.
- Administer existing Barracuda Backup solutions for data protection and disaster recovery.
- Evaluate cloud-based solutions for user productivity including but not limited to managed file transfer, cloud backup, and remote access.
- Maintain Network Attached Storage (NAS) systems.
- Oversee Surveillance Systems with IP Cameras for physical security integration.
- Configure and maintain Cisco and Netgear switches, including VLAN setup and network segmentation.
- Monitor system performance, troubleshoot issues, and ensure high availability.
- Collaborate with IT leadership on infrastructure improvements and security best practices.
- 10% travel or less may be required per month
- Perform other duties as requested by management
