Smartsheet

Solutions Engineer - SLED

Smartsheet$117K — $142K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in SaaS and enterprise B2B as PreSales Solutions Engineer or equivalent
  • Strong critical thinking and problem-solving capabilities
  • Experience in ambiguous, high-pressure environments
  • Exceptional communication skills, able to address both technical and non-technical audiences
  • Commitment to continuous learning and excellence.

Responsibilities

  • Identify and demonstrate Smartsheet solutions for customer needs
  • Lead technical sales engagements in collaboration with sales teams
  • Conduct discovery sessions to understand customer processes
  • Work with various departments to enhance customer experience and revenue
  • Increase knowledge of Smartsheet products and competitors
  • Engage in strategic cross-functional projects
  • Provide feedback to Product teams for alignment with customer expectations
  • Travel periodically to customer sites as a technical expert.

Benefits

  • Employer-subsidized medical, vision, and dental coverage
  • 401k Match up to 6% of eligible pay
  • Monthly productivity stipend
  • Flexible Time Away Program and Sick Time Off
  • Company-sponsored life and disability insurance
  • 12 paid holidays annually
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day
  • Access to Udemy online courses for professional growth
  • Company-funded perks including local discounts and counseling membership
  • Remote work options available.
Full Job Description
Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change - for themselves, their businesses, and the world.

This role is part of the Go to Market Enterprise Public Sector - SLED team and is based remotely in Central or Mountain time zones.

You Will:
  • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  • Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
  • Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
  • Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
  • Grow and maintain knowledge for all Smartsheet products, services, and competitors
  • Participate in cross-functional and department-wide projects that support strategic initiatives
  • Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
  • Periodically travel to customer sites as a technical subject matter expert
  • Support other duties as assigned

You Have:
  • At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
  • Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
  • Strong technical skills and comfort working in ambiguous and high-pressure situations
  • Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
  • Relentless curiosity and a commitment to excellence


Current US Perks & Benefits:
  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$117,500-$142,500 USD

About Smartsheet

Smartsheet is a software as a service (SaaS) company that provides businesses with collaboration and work management tools. The company's platform allows teams to manage and automate workflows, projects, and processes. Smartsheet's software is used by over 90% of the Fortune 100 companies and has over 15 million registered users. The company was founded in 2005 and is headquartered in Bellevue, Washington.
Learn more about Smartsheet
Size
2,539 employees
Market Cap
$4.9 billion
Industry
Net Income
-$114.4 million
Founded
2005
5 Year Trend
+52.4%
Revenue
$354.1 million
NASDAQ

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