***This is a remote role residing in Montreal/Quebec, CA***
The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. TheSEs primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers.To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the 2eco-system2 that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!
Thehigh-levelobjectiveis to achieve the allocated sales target and selling relevant F5 solutions and products to the largest Service Providers in North America, in partnership with the Sales Director and Service Provider Team .Fromourcustomer(s)perspective,the SE is a trusted adviser who proactively learns and understands their technical and business challenges andis able topropose effective solutions to mitigate their concerns/offer gainful solutions.The F5 SE not onlypresents the technical features but also business benefits in the Technical Value Proposition.We offer a suite of technologies for developing and delivering modern applications. Our solutions bridge the gap between NetOps and DevOps, with multi-cloud application services that span from code to customer.
Sounds interesting? Read on!
What youll do:
Articulate the F5productstrategy,messaging and positioning F5svalue propositionand solutionsfor customer business objectives
Providetechnical expertise through sales presentations, solution designs, solution demonstrations,proof of conceptsbyvarious mediums 6 in-person/virtual presentations, white boardsetc
Mentor and educate sales teams on value of F5 solutions and business drivers
Determine viability of opportunity and map out organizational structure.
Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
Consistently provide world-class customer servicethrough the customer life cycle
Work collaboratively with internal technical and salesresources, share best practices, updates,offerand seekexpertise as the need arisesin various opportunities.
Your Technical Qualifications and Skills(any to many, the more the better!):
Intelligent load balancing
Application acceleration
Application request routing
Web serving
Dynamic content caching
SSL and compression offload
BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
Experience as a Sales Engineer
Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others
Knowledge of HTTP, web servers, and web applications
Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.
Skills in Linux-/UNIX-based systems
Skills in networking technologies, and Internet security products and services
Experience with cloud providers (GCP, AWS, Azure, etc.)
Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.)
API development and/or management
Experience in DevOps environment (understand tools, processes, culture)
Experience working with enterprise customers in the financial services space
5+ years of experience Is required
#LI-Remote
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
