Solutions ArchitectLocation: Remote, USA
Department: GTM - Pre-Sales
About the roleMake the complex case for the most technical platform in Litigation AI.
This role owns technical credibility in the enterprise sales cycle. You will partner with Strategic Sales Executives to run discovery, design proof-of-concept workflows, deliver demos tied to specific buyer problems, and answer the technical questions that legal IT, security, and compliance teams ask before they will sign.
We are looking for someone who can build and explain - who understands how AI systems work, how legal data environments are structured, and how to translate both for a General Counsel who has never touched a command line. Domain knowledge in eDiscovery or legal tech is a strong advantage.
What you will do- Own technical discovery: Identify the buyer's technical environment, integration requirements, security posture, and implementation constraints before the demo.
- Deliver problem-first demos: Build and present demonstrations tied to the specific matter workflow, data type, and buyer pain - not a feature tour.
- Run proof of concept: Design and execute POC engagements that answer the technical objections that block deals.
- Support security and compliance review: Navigate VSQ processes, security questionnaires, and IT review cycles at AmLaw firms and Fortune 500 accounts.
- Build reusable assets: Document discovery frameworks, demo environments, and POC templates. The next SA should inherit a better toolkit.
What you bring- Technical depth and communication range: You can explain a vector database to a senior engineer and explain why it matters to a General Counsel - in the same conversation.
- Enterprise pre-sales experience: You have supported complex sales cycles, not just product demos. You know what a security review looks like from both sides.
- Problem-framing discipline: You do not demo features. You demonstrate outcomes tied to specific buyer problems.
- Legal domain fluency: You understand eDiscovery workflows, litigation data structures, and why legal buyers care about privilege, chain of custody, and data residency.
- Builder instinct: Hands-on experience with code, data pipelines, or infrastructure is a strong differentiator.
Experience and qualifications- 3+ years of enterprise pre-sales, solutions engineering, or technical consulting experience.
- Demonstrated delivery of technical demos and proof of concepts in complex, multi-stakeholder cycles.
- Experience with AI/ML platforms, data infrastructure, or legal technology preferred.
- Ability to navigate security and compliance review processes (SOC 2, ISO 27001, VSQ) is a strong plus.
- Bachelor's degree in computer science, engineering, or a related technical field preferred.
Total rewards and benefitsAt Syllo, we believe in taking care of our team so they can focus on building the future of legal tech.
Compensation: $175,000, variable comp, + equity options.
Benefits: Medical, dental, vision, and voluntary insurance options. Vacation, sick leave, and paid holidays. Access to benefit counselors and fitness class reimbursements.
Growth: Annual learning and development budget and real career growth in a fast-scaling organization.
United States - Remote Pay Range
$170,000-$175,000 USD
