NeuraFlash

Solution Engineer, Amazon Connect

NeuraFlash$94K — $266K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years experience selling CRM solutions/services, preferably with Amazon Connect
  • 2-3 years in a customer-facing role, ideally in Pre-Sales/Solution Engineering
  • B.S. in Computer Science, Mathematics, Engineering, or a similar technical field

Responsibilities

  • Demonstrate Amazon, Salesforce, and NeuraFlash products to clients
  • Lead discovery sessions, presentations, and workshops with customers
  • Gather requirements for large-scale Amazon Connect projects
  • Create compelling demos to showcase Amazon and Salesforce platform capabilities
  • Modify Proposals SOWs and respond to RFPs collaboratively
  • Maintain lead management, pipeline, and forecasting in Salesforce
  • Act as a liaison between sales and technical teams to streamline customer responses

Benefits

  • Collaborative and innovative work environment
  • Opportunity to work with cutting-edge technologies and platforms
  • Engagement in product development through direct feedback
  • Professional growth and learning in AI and CRM technologies
  • Support from a robust delivery team in executing projects
Full Job Description
NeuraFlash, Part of Accenture is growing and hiring a Solution Engineer! As a member of our Solution Engineering team, you'll be heavily involved in the pre-sales process for a variety of cutting-edge technology projects primarily with Amazon Connect, and more! Working closely with and reporting to our VP of Solutions Engineering, you will be responsible for demonstrating and creating value for NeuraFlash, Part of Accenture services and products for Salesforce, building technical credibility in compelling demonstrations, and creating accurate and competitive proposals for projects. As a Solution Engineer, you'll contribute to our product development efforts and Einstein Product Portfolio through field feedback to our Product Managers. Our Product Managers collaborate closely with our Practice Leads and establish a best-in-class pre-sales process to provide high growth and penetration into key accounts in the Salesforce ecosystem. YOU'LL HAVE THE OPPORTUNITY TO: • Demonstrate Amazon, Salesforce, and NeuraFlash, Part of Accenture products/assets to customers • Lead discovery sessions, presentations, and workshops with prospects and customers • Gather requirements for large-scale Amazon Connect and transformation projects • Create compelling demos and deliver to customers and prospects, showcasing the power of the Amazon and Salesforce platform and the value of NeuraFlash, Part of Accenture as a Consulting Partner • Create and modify Proposals SOW's and create responses to RFP's working alongside the NeuraFlash, Part of Accenture delivery team • Help maintain and update lead management, pipeline & forecasting in Salesforce • Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements • Learn about Salesforce, Einstein, and our AI products and provide recommendations to customers and internal teams on leveraging Salesforce and AI to meet specific business needs • Collaborate closely with delivery on project scope & estimates and execute our pre-sales process to the highest degree • Provide customer feedback and solutions to product management to continue to advance our portfolio of AppExchange products • Continuously ensure the highest possible level of customer experience • Drive innovation in the areas of Amazon and Salesforce capabilities and AI in full partnership with NeuraFlash, Part of Accenture's Amazon Connect and AI teams REQUIRED QUALIFICATIONS: • 2 - 3 years experience selling CRM solutions/services - preferably within Amazon Connect • 2 - 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience • B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience PREFERRED SKILLS: • 2 - 3 years in a consulting role • Expert understanding of contact center telephony solutions • Solid understanding of the Salesforce Service cloud platform & architecture • A keen interest in learning rapidly in the AI Space • Strong customer facing skills • Attention towards detail with great communication skills • Team player • Passion to succeed and drive the company forward Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 04/28/2026 and open for at least 3 days. California Annual Salary Range $94,400 to $266,300 USD Cleveland Annual Salary Range $87,400 to $213,000 USD Colorado Annual Salary Range $94,400 to $230,000 USD District of Columbia Annual Salary Range $100,500 to $245,000 USD Illinois Annual Salary Range $87,400 to $230,000 USD Maryland Annual Salary Range $94,400 to $230,000 USD Massachusetts Annual Salary Range $94,400 to $245,000 USD Minnesota Annual Salary Range $94,400 to $230,000 USD New York Annual Salary Range $87,400 to $266,300 USD New Jersey Annual Salary Range $100,500 to $266,300 USD Washington Annual Salary Range $100,500 to $254,400 USD

About NeuraFlash

NeuraFlash is focused on the development of Salesforce platforms with the use of artificial intelligence solutions. Its services includes consulting, user experience design and implementation, and other product development services. NeuraFlash offers implementation and integration services for Sales Cloud, Service Cloud, Field Service Lightning, Community Cloud, Intelligent Web Chat with Live Agent, 2-way SMS with LiveMessage, and Salesforce Einstein. NeuraFlash was founded by Brett Chisholm and is based in Boston, Massachusetts.

NeuraFlash Careers

Joining NeuraFlash offers a unique opportunity to be part of a dynamic team of professionals dedicated to innovation and excellence in the tech industry. NeuraFlash stands as a beacon of growth and leadership, providing unparalleled job opportunities in a company that values diversity and fosters a culture of professional development.

Explore Career Opportunities

NeuraFlash is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From technical roles to marketing and sales, NeuraFlash is looking for passionate, curious, and innovative individuals ready to drive change and lead in the digital era.

Internship Programs

NeuraFlash's internship programs offer a robust platform for students and recent graduates to gain hands-on experience, enhance their skills, and understand the nuances of the tech industry. Interns at NeuraFlash are integral to the team, working on real projects that impact the company and its clients.

Professional Growth and Development

NeuraFlash is committed to the professional growth of its employees. The company offers comprehensive benefits and resources for career advancement, including professional development courses, leadership training, and certification programs. Employees at NeuraFlash enjoy the support and tools they need to advance their careers and expand their expertise.

Diversity and Inclusion

At NeuraFlash, diversity is more than just a policy; it's an integral part of the company's identity. Through diversity training and inclusive hiring practices, NeuraFlash ensures a workplace where everyone’s voice is heard and valued. This commitment to diversity fuels innovation and creativity within the team.

Networking and Community

NeuraFlash encourages its team members to engage in networking opportunities that enhance their professional relationships and career trajectories. The company hosts regular events and workshops that allow employees to connect with industry leaders and peers.

Benefits and Culture

NeuraFlash is known for its vibrant culture and comprehensive benefits package designed to support the well-being and satisfaction of its team members. Benefits at NeuraFlash include health, dental, and vision insurance, as well as flexible working conditions that help maintain a healthy work-life balance.

Applying for a Position

To apply for a position at NeuraFlash, candidates should prepare their resume to highlight relevant experience and skills. The interview process at NeuraFlash is designed to assess not only technical abilities but also cultural fit and alignment with the company’s values. Interested candidates can explore open positions and submit their applications through the NeuraFlash Jobs portal.

Stay Connected with NeuraFlash Careers

Keep up to date with the latest from NeuraFlash by following the Careers Blog. Gain insights from insiders, stay informed about new job opportunities, and get tips for your next interview or networking event.

Join NeuraFlash

Discover the exciting and rewarding career opportunities at NeuraFlash. Search for open positions that match your skills and interests, and join a team that is shaping the future of technology.

SEARCH NEURAFLASH JOBS

READ CAREERS BLOG

Learn more about NeuraFlash
Size
251 employees
Industry

Similar Jobs

More Jobs at NeuraFlash

More Enterprise Technology Jobs

Find similar Solution Engineer, Amazon Connect jobs: