Apple

Software Quality Engineer, G&A Solutions Engineering (GSE)

Apple$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of hands-on experience in software QA/QE
  • 2+ years focusing on automation and building tools
  • 2+ years of QA/QE experience specifically with ServiceNow
  • 2+ years programming experience in Java or Python
  • Bachelor's degree in Computer Science or relevant work experience

Responsibilities

  • Define and drive test approaches and plans for assigned projects
  • Expand current test cases and engineer quality testing
  • Own quality for designated functional or application areas
  • Execute functional and non-functional tests for complex systems
  • Coordinate cross-functional testing efforts with various teams

Benefits

  • Opportunity to work on critical technology solutions for Apple
  • Engagement with teams across various business functions
  • Potential for professional growth in a leading tech environment
  • Access to advanced tools and automation technologies
  • Collaboration with developers and business stakeholders to enhance product quality
Full Job Description
Are you passionate about software quality through automation and engineering excellence? If so, we'd like to talk to you! As a Quality Engineer, you will be responsible for driving quality engineering for software products, building quality frameworks, and developing test automation and tools. We are looking for a creative and motivated, strong, hands-on, experienced software quality engineer to work on portfolio of GSE products, including business functional use-case testing and non-functional quality, negative testing, and performance.

G&A Solutions Engineering (GSE) is IS&T's dedicated technology partner for Apple's general and administrative functions - including people, finance, facilities, legal, and security. The team builds and delivers integrated technology solutions that keep these functions running efficiently and securely at global scale. GSE also works closely with business teams to develop custom tools that improve productivity and bring greater automation and consistency to G&A operations across Apple.

Description

You will define and drive test approaches and test plans for assigned projects and functional test areas, expand our current test cases, engineer quality testing, and execute required tests. You will own quality for functional or application areas. You must be able to define qualification strategies and execute functional and non-functional testing for applications that are part of a complex mobile, desktop, and cloud client/server ecosystem.

The ideal candidate will be a self-motivated, dynamic, detail-oriented individual with a strong technical background and proven experience. This position requires an individual who can own and lead outcomes and work cross-functionally with other teams to coordinate testing efforts for complex client and server feature sets.

Minimum Qualifications

3+ years of related hands-on experience in software QA/QE

2+ years driving quality focused on automation, building tools, and utilities

2+ years of experience in doing QA/QE for ServiceNow is mandatory

2+ years of hands-on programming experience in Java/Python

A bachelor's degree in Computer Science or relevant work experience

Preferred Qualifications

Strong understanding of the ServiceNow platform, including modules like ITSM, ITOM, and custom workflows. (HRSD) or Customer service management (CSM)

Independently own test planning, design, and execution - including workflow validation, business rules, and configuration testing

Strong API & integration testing skills with the ability to perform root cause analysis, defect triage, and retest fixes

Collaborate effectively with developers, business stakeholders, and process owners to drive quality outcomes and release readiness

Solid experience working with remote teams situated in different time zones (on-site & Offshore teams)

Fluent in using AI tools (like Claude/Gemini, etc.) to bring exponential efficiency gains on day-to-day activities

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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