Sangoma Technologies Corporation

Software Engineering Manager

Sangoma Technologies Corporation • $120K — $150K *
Atlanta, GA 30349In-Person
Telecommunications & Hardware
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 5+ years in software, infrastructure, SRE, or platform engineering
  • Demonstrated leadership and initiative
  • Capability to manage a remote team
  • Organized and detail-oriented
  • Experienced with Linux or UNIX-like systems
  • Proficient in Infrastructure as Code tools (e.g., Ansible, Docker)
  • Familiarity with relational databases (MySQL, PostgreSQL)
  • Skilled in version control systems like Git
  • Knowledge in observability stacks (e.g., Grafana, Prometheus)
  • Fluent in English with strong writing capabilities

Responsibilities

  • Lead a team of senior engineers in enhancing the UCaaS voice platform
  • Collaborate with Product Management to align goals and strategies
  • Plan and deliver new features while ensuring operational effectiveness
  • Mentor engineers through consistent feedback and development plans
  • Facilitate sprint ceremonies and status reviews for accountability
  • Promote best practices in automation and system observability
  • Engage in hands-on architectural decisions and troubleshooting
  • Enhance visibility and monitoring in the VoIP environment
  • Maintain high availability and scalability of voice infrastructure
  • Assist with technical escalations and participate in an on-call rotation
  • Foster a culture of trust and communication within a remote team

Benefits

  • Extensive health, vision, and dental benefits after a brief waiting period
  • 401K matching program with a 100% match on 4%
  • Employee Stock Purchase Plan available after one year
  • Flexible time off along with company holidays
  • Opportunities for growth in an entrepreneurial environment
Full Job Description
Engineering Manager - UCaaS

Your Role:
  • Lead senior software and infrastructure engineers responsible for the performance, reliability, and evolution of our UCaaS voice platform
  • Partner with Product Management to define goals, set priorities, and translate strategy into execution
  • Drive planning and delivery of new features and services while maintaining operational excellence
  • Coach and develop engineers through regular 1:1s, performance feedback, and structured growth plans
  • Lead sprint ceremonies, status reviews, and execution rhythms that create clarity and accountability
  • Champion best practices in infrastructure as code, reproducibility, automation, and observability
  • Stay hands-on by guiding architecture decisions and contributing to complex troubleshooting when needed
  • Strengthen monitoring, alerting, and system visibility across our VoIP environment
  • Ensure voice infrastructure is highly available, scalable, and resilient
  • Support escalated technical issues and participate in an on-call rotation (approximately one week per month)
  • Lead a high-performing remote team with trust, ownership, and clear communication

Requirements
  • 5 years of software, infrastructure, SRE or platform engineering experience
  • Leadership and initiative
  • Ability to lead a remote-work team
  • Organized and detail oriented
  • Experience working in a Linux or UNIX-like environment
  • Experience with Infrastructure as Code tooling, such as Ansible or Docker
  • Relational Databases such as MySQL or PostgreSQL
  • Experience with version control using Git
  • Experience using or building observability stacks, such as Grafana, Loki, Prometheus, Datadog or Nagios
  • English fluency and strong writing skills

Skills that would be helpful, but not required:
  • Experience with cloud infrastructure such as AWS or OpenStack
  • Proficient with VoIP (SIP, RTP and other real-time communication protocols)
  • Proficient with telephony platforms; any of FreeSWITCH, OpenSIPS, Kamailio or Asterisk
  • Experience with programming languages such as PHP or Lua

Benefits

What We Offer:
  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
  • Matching 401K program - 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off & Company Holidays
  • Entrepreneurial work environment partnered with high growth career opportunities


Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?

Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

About Sangoma Technologies Corporation

Sangoma Technologies Corporation is a Canadian-based technology company that delivers Unified Communications solutions for businesses of all sizes. The company was founded in 1984 and is headquartered in Markham, Ontario. Sangoma provides a wide range of hardware and software products, including VoIP gateways, telephony cards, IP phones, and video conferencing solutions. The company also offers a suite of communication software, including PBXact, FreePBX, and Switchvox. Sangoma has offices in Canada, the United States, Europe, Asia, and Africa.
Learn more about Sangoma Technologies Corporation
Size
300 employees
Market Cap
$81.7 million
Industry
Telecommunications & Hardware
* Ladders Estimates

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