Salesforce

Software Engineering Architect

Salesforce$218K — $365K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Expert in distributed systems and agent architectures
  • Experience building orchestration frameworks or agent DSLs
  • Strong grasp of LLM behavior and agent reliability
  • Fluency in Python and Java; comfortable with cloud-native infrastructure
  • Curiosity about frontier agentic research and methodologies

Responsibilities

  • Drive advances in agentic AI and develop new execution models
  • Shape core architectural decisions for the Agentforce platform
  • Collaborate with customers to design tailored AI solutions
  • Produce persuasive technical content and documentation
  • Enhance agent development lifecycle tools and processes

Benefits

  • Work with cutting-edge technologies in AI
  • Opportunity to influence major architectural decisions
  • Collaborative environment with exceptional systems thinkers
  • Engage directly with enterprise customers
  • Backed by a platform used by millions of customers
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

The Role
We're hiring an AI Cloud Architect to help shape how agentic systems are built, deployed, and scaled at Salesforce. You'll work at the frontier of the Agentforce platform — inventing new primitives, incubating next-gen agentic systems, partnering directly with customers, and setting architectural direction for how enterprise AI agents work in production.


This is a builder-communicator role. You'll write code and whitepapers, design runtimes and present to executive leadership.

What You'll Do


Invent and Incubate
Drive fundamental advances in agentic AI — new execution models, agent orchestration frameworks, and stateful runtime architectures. Lead incubation projects exploring next-generation agentic systems for the enterprise, including OpenClaw-style reasoning architectures and emerging multi-agent coordination patterns. The kind of work that produced Agent Graph, AgentScript, and the Graph Runtime powering Agentforce today.

Shape the Core Platform
Influence core architectural decisions across Agentforce — agent determinism, A2A protocols, long-running async workflows, and context engineering. Contribute adjacently to the agent development lifecycle — including Agent Builder, Agent Testing Center, and Agent Observability — helping define how developers build, validate, and monitor agents end-to-end.

Partner with customers
Work directly with strategic customers to understand their business context and co-design solutions using Agentforce. Translate complex agent capabilities into concrete, trustworthy outcomes — from proof-of-concept to production.

Write and communicate with conviction
Produce technically rigorous, persuasive content — design docs, engineering blog posts, developer documentation, and external presentations. You have a clear point of view and can defend it.

What We're Looking For

Technical depth

  • Expert in distributed systems, stateful runtimes, and LLM-based agent architectures

  • Experience building orchestration frameworks, graph-based execution engines, or agent DSLs

  • Strong grasp of LLM behavior, context management, and agent reliability in production

  • Fluency in Python and Java; comfortable with cloud-native infra

  • Curiosity about and familiarity with frontier agentic research — reasoning loops, tool use, memory architectures, and multi-agent systems

Builder track record
  • You've shipped durable technical artifacts — platforms, frameworks, or open-source projects others build on

  • Comfortable going from early-stage experiment to prototype to GA in fast-moving environments

  • Experience with incubation, 01 projects, or founding engineer environments is a strong plus


Communication and customer instincts
  • Exceptional written communication — from design docs to customer whitepapers

  • Can speak to a developer, an enterprise architect, and a CIO with equal clarity and credibility

  • Experience engaging enterprise customers as a trusted technical advisor

Collaboration and influence
  • Drives alignment across engineering, product, and field without requiring authority

  • Raises the technical bar around them — a natural teacher and force multiplier

Nice to Have
  • Open-source community experience or developer advocacy background

  • Familiarity with Salesforce platform primitives (Flow, Apex, Einstein, metadata)

  • Background in ML infrastructure, data engineering, or AI platform work

  • Experience with language/compiler design (relevant to DSL authoring systems like AgentScript)

  • Familiarity with observability tooling, testing frameworks, or developer experience platforms


Why This Role
The agentic AI space is moving fast, and the hardest problems — agent determinism, stateful long-running workflows, multi-agent coordination, enterprise-grade reliability, next-gen reasoning architectures — don't have solved answers yet. You'll work alongside exceptional systems thinkers and lead incubation work that could define the next chapter of Agentforce, while also contributing to the platform that already ships to millions of customers. It's rare to find a role that demands both deep invention and real-world enterprise impact. This one does.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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