As the AI Enablement Specialist, you will lead the adoption, optimization, and scaling of the Axis internal AI tool and broader AI initiatives across the Americas region. You are not just a technical administrator; you are a change agent who understands how to translate complex AI capabilities into tangible productivity gains for our employees. You will collaborate closely with the global IT team and regional business leaders to ensure our AI roadmap aligns with Axis’s core values and strategic goals. This role is based in our Chelmsford, MA office.

What you’ll do here asAI Enablement Specialist?

• Build and implement an AI enablement strategy across Americas business units in conjunction with our global team which includes awareness, driving adoption, ongoing training & communications, and measuring results

• Provide first-line technical and operational support to internal end-users to help accelerate the adoption of internal Gen AI tools

• Develop and deliver user training sessions, workshops, and documentation tailored to different departments, users, personas and skill levels

• Support users in understanding how to structure prompts effectively and build agents to support their day-to-day work

• Identify opportunities in existing business processes and propose AI-driven solutions or workflows to increase efficiency and data accuracy

• Partner with department leadership to identify high-impact AI use cases and track the ROI/value of AI implementation within teams

• Collect and synthesize regional user feedback to influence the global development roadmap, ensuring the needs of the Americas region are represented

• Assist end-users in identifying processes that can be made more efficient using AI tools

• Keep abreast of changes in the AI landscape and communicate and make recommendations

Who are we looking for/Who are you?

• Interpersonal and communication skills

• Exceptional ability to explain technical concepts to non-technical audiences, comfortable presenting to employees at all levels

• Ability to drive, influence and motivate change

• Creative problem solving and analytical skills

• Strong time management and organizational skills with demonstrated ability to handle multiple projects and priorities

• Works cooperatively and collaboratively within a global team

We'd love to hear that you have/are:

• 5+ years in technology enablement, IT, Business Analysis, or Digital Transformation

• Understanding of generative AI mechanics, including prompt engineering and the ethical implications of AI

• Proficiency with Generative AI tools (e.g., ChatGPT, Claude, Copilot, or similar platforms)

• Focus on Large Language Models (LLMs) or AI integration a plus

• Familiarity with integrating AI into existing platforms (e.g., Power Automate, Salesforce, or Jira)

• Experience successfully creating and deploying AI agents

• Trainer / instructor experience a pro

Physical Demands and Travel:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is occasionally required to lift 20-25 lbs.

• Expected travel is 15-20% including international travel

Target Salary:

The approximate pay range for this role is $100-115K OTE.Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

What we offer:

Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians’:

• Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

• Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs

• Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account

• Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)

• Help prepare for your life after retirement through our 401(k) program and employer matching

Want to know more about Axis? Please visit our website

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