Dialpad

Software Engineer

Dialpad$147K — $174K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of full-stack software engineering experience.
  • Proficient in high-performance Python coding.
  • Experienced with RESTful APIs and cloud platforms (GCP or others).
  • Skilled in modern frontend frameworks (Vue/React) and standard web technologies (HTML, CSS, JavaScript, TypeScript).
  • Strong understanding of database management (SQL/NoSQL).
  • Familiar with Agile methodologies and has mentoring experience.

Responsibilities

  • Develop and maintain Dialpad's web and desktop applications.
  • Collaborate with the data science team to create an Agentic AI framework.
  • Utilize AI tools to enhance feature development.
  • Write clean, maintainable code with unit tests.
  • Participate in code reviews to maintain high standards.
  • Ensure timely and high-quality feature shipping.
  • Handle on-call support for QA and customer issues.
  • Lead deployment of new releases weekly.
  • Work with cross-functional teams on common components.
  • Mentor junior engineers to advance their skills.

Benefits

  • Work at the forefront of AI in business communications.
  • Opportunities to develop and ship innovative AI products.
  • Inclusive workspace designed for collaboration and connection.
  • Competitive salary and comprehensive benefits.
  • Investment in employee growth and robust training programs.
Full Job Description
Your roleWe are seeking a talented, experienced Full-Stack Engineer passionate about building high-quality, scalable web applications with modern frontend and backend technologies. You will own significant features end-to-end, tackle technical hurdles, and enrich the team with your engineering experience, including mentoring junior engineers. You will guide projects in which multiple engineers collaborate to deliver major features. You will work jointly in a cross-functional team, including close collaboration with Product Managers to advocate for technical initiatives for the team.

This position reports to our Engineering Manager, who is based in North America, and is looking for the person to join the team in our Vancouver, Canada Office.

What you'll do
  • Develop and maintain Dialpad's web & desktop applications using modern technologies.
  • Collaborate with the data science team to build a world-class Agentic AI framework.
  • Able to use AI tools like Claude, Gemini, etc., to build world class features quickly.
  • Write clean, modular, and maintainable code using best practices along with unit tests.
  • Participate in code reviews to ensure code quality, maintainability, and scalability.
  • Ensure that features are shipped on time and with the highest quality.
  • Take on on-call activities to support and resolve issues from QA and Customers.
  • Be responsible for deploying the new releases on a weekly release cadence
  • Collaborate with cross-functional teams (e.g., DevOps, QA, Product, UX) to build and use common components and practices across Dialpad products
  • Mentor junior engineers and help them grow their skills and expertise.
  • Communicate technical concepts effectively to both technical and non-technical stakeholders.

Skills you'll bring
  • 5+ years of experience in Full-stack software engineering.
  • Strong experience with writing high-performance, reusable, and reliable Python code.
  • Strong experience with RESTful APIs.
  • Strong experience in modern cloud platforms like GCP or other cloud infrastructures, etc.
  • Strong experience in documentation for architectural designs, technical decisions, and best practices.
  • Experience with modern frontend frameworks such as Vue/React, as well as HTML, CSS, JavaScript, and TypeScript.
  • Experience with databases, SQL/NoSQL.
  • Experience with mentoring junior engineers and helping them grow their skills.
  • Experience with Agile development methodologies.
  • Strong debugging and troubleshooting skills.
  • Strong communication and collaboration skills.


For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$147,000-$174,000 CAD

Why Join Dialpad
  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee's impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.

About Dialpad

Dialpad is a cloud-based communication platform that provides voice, video, and messaging services to businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Dialpad's platform integrates with other business applications, such as Salesforce and G Suite, to provide a seamless communication experience for users.
Learn more about Dialpad
Size
1,000 employees
Industry
Founded
2011

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