Superhuman

Software Engineer, Back-End

Superhuman$125K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of back-end development experience with expertise in algorithms, data structures, and system design.
  • Proven track record of building, deploying, and maintaining scalable production systems.
  • Familiarity with cloud platforms like AWS, GCP, or Azure.
  • Experience with AI-powered systems and backend services for AI products is preferred.
  • Proficiency with AI coding tools and an understanding of their impact on software development.
  • Knowledge of real-time systems and high-throughput APIs is advantageous.
  • Strong ability to manage multiple projects and work collaboratively with cross-functional teams.

Responsibilities

  • Build and operate high-throughput production services for AI agent orchestration and data pipelines.
  • Design core platform services including task schedulers and APIs connecting the AI engine.
  • Collaborate across Superhuman products to enhance functionality based on team goals.
  • Evolve infrastructure as code, ensuring high availability for diverse customers.
  • Contribute to a culture focused on documentation, testing, and engineering reliability.
  • Mentor junior engineers to foster their growth and skill development.
  • Engage in end-to-end delivery of AI-powered features with cross-functional teams.

Benefits

  • Comprehensive healthcare including medical, dental, vision, mental health, and fertility coverage.
  • Options for disability and life insurance.
  • 401(k) and RRSP matching.
  • Paid parental leave.
  • Generous PTO including 20 days annual leave, 12 holidays, and flexible sick time.
  • Stipends for caregiving, pet care, wellness, and home office needs.
  • Annual budget allotted for professional development opportunities.
Full Job Description
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

The Opportunity

Superhuman is building the AI productivity platform that works everywhere people do - and the back end is where the intelligence lives. Our Back-End engineers build the systems that power AI agents across the entire product suite: the scheduling layer that manages getting all your agents to run at the right time in Go, the real-time infrastructure behind Superhuman Mail, the collaboration engine in Superhuman Docs, and the enterprise controls that let organizations deploy AI safely at scale.

This is backend work at the intersection of systems engineering and AI. You'll build the services that make agentic workflows possible - session history, task scheduling, client-server protocols, and the real-time infrastructure that connects our AI layer to users across every surface. You'll design the infrastructure that lets anyone create custom agents and publish them to a marketplace reaching tens of millions of users. And you'll tackle the hard scaling problems that come with running AI-powered features across consumer and enterprise customers simultaneously.

Superhuman's engineers have the freedom to innovate and shape the product roadmap. The complexity of our technical challenges is growing rapidly as we scale AI-powered features across every surface. You can hear more from our team on our technical blog.

As a Back-End Engineer, you will:
  • Build and operate high-throughput production services that power AI agent orchestration, connector integrations, and real-time data pipelines.
  • Design and build core platform services - task schedulers, session and conversation history, client-server protocols, and the APIs that connect our AI engine to every product surface.
  • Work across the Superhuman product suite - whether that's Go, Mail, Docs, or Enterprise - depending on where you and the team see the best fit.
  • Collaborate closely with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.
  • Build and evolve infrastructure as code, targeting high availability for both consumer and enterprise customers.
  • Contribute to an engineering culture with a strong emphasis on documentation, testing, and reliability.
  • Mentor and grow junior engineers on the team.


Qualifications
  • 5+ years of experience in back-end development, with strong fundamentals in algorithms, data structures, and system design.
  • Experience building, deploying, and debugging production systems at scale.
  • Experience with AWS or other cloud platforms (GCP, Azure).
  • Comfort working with AI-powered systems - whether that's building infrastructure for LLM-based features, managing agentic workflows, or integrating with ML pipelines. Prior experience building backend services for AI products is a plus.
  • Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.) and a point of view on how they change the way teams build software.
  • Experience with real-time systems, event-driven architectures, or high-throughput API design is a plus.
  • Deep understanding of CI/CD and infrastructure as code.
  • Demonstrated ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams.
  • Strong product instincts - you care about the end-user experience and can make good tradeoffs between speed and reliability.

We invite you to share your knowledge, experience, and goals with us to help us find the best team match for you. Tell us your superpower!

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.

We Encourage You to Apply

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