Salesforce

Social Media, Senior Analyst

Salesforce$80K — $95K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in social marketing programs
  • Proficiency in Figma and Sprout Social
  • Strong storytelling and written communication skills
  • Ability to build relationships across teams
  • Highly organized and able to multi-task effectively

Responsibilities

  • Design social media posts and perform basic video editing using Figma
  • Plan, write, and publish daily content on LinkedIn, Instagram, and YouTube
  • Manage small budget for boosting organic posts
  • Grow and support the employee advocacy program
  • Record and edit event videos, conducting customer interviews
  • Handle social media tasks during Cyber Week for major commerce program
  • Analyze post performance data to enhance community engagement

Benefits

  • Hybrid work model with three in-office days per week
  • Opportunities for professional development
  • Supportive resources to find work-life balance
  • Access to AI tools for enhanced productivity
  • Empowerment to shape future experiences and redefine possibilities
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Marketing & Communications

Job Details

The Experience
The Senior Social Media Analyst role is part of our Commerce Product Marketing team, made up of people who run events, content, web and product marketing to share the Salesforce story for Agentforce Commerce. This is a hands-on Individual Contributor role supporting global social strategy and our employee advocacy program. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing
  • Use Figma to design social media posts and perform basic video editing so content looks professional and engaging
  • Support planning, writing, and publishing daily content across LinkedIn, Instagram, and YouTube using Sprout Social
  • Support organic posts and help manage a small assigned budget to boost posts needing extra reach
  • Help grow our employee advocacy program, empowering Salesforce employees and thought leaders to share our message
  • Work onsite at events to record and edit videos, interview customers, and find creative ways to engage the community
  • Support our major commerce program during Cyber Week, including holiday-season social media work
  • Track data and community insights to measure post performance, using a test-and-learn approach to improve results


You're Our Person If...
  • You have 3-5 years of experience supporting or executing social marketing programs that drive real business results
  • You thrive as an Individual Contributor who is comfortable using Figma and Sprout Social daily
  • You are a strong storyteller with excellent written communication skills and fresh, innovative ideas for a global audience
  • You communicate effectively with teammates and build strong relationships across the company
  • You are organized and fast-paced, able to multi-task without losing attention to detail


Even Better If...
  • You have experience supporting employee advocacy or thought leadership programs at scale
  • You have experience working with external creative and media agencies
  • You have an understanding of the technology or commerce industry landscape


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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