Salesforce

Slack Solution Engineer

Salesforce$113K — $180K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-10 years of sales engineering or solution consulting experience in SaaS or technology fields.
  • Strong written and verbal communication skills for delivering presentations and product demonstrations.
  • Consultative approach to solving customer business challenges.
  • Proven ability to overcome technical and security objections with creative problem-solving.
  • Experience with Slack and Salesforce, particularly in Workflows and Integrations.
  • Fluency in English, both written and spoken.
  • Adaptable to rapid changes in product and market environments.

Responsibilities

  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles.
  • Drive discovery processes to uncover customer pain points and align solutions with business objectives.
  • Prepare and deliver impactful presentations showcasing Slack's value.
  • Design Slack-based solutions to deliver significant business value.
  • Educate customers on Slack's security features and compliance.
  • Support technical discussions around security, compliance, and architecture.
  • Guide customers through the evaluation process to ensure alignment with business goals.

Benefits

  • Office Flex arrangement with three days onsite per week.
  • Access to resources that promote personal balance and professional growth.
  • AI agents to enhance productivity and impact.
  • Supportive environment to unleash individual potential and creativity.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

We're looking for a Solution Engineer to join our Slack team - someone who thrives on helping customers solve complex challenges and reimagine how work gets done.

What you will be doing
  • Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
  • Drive the discovery process, helping to uncover customers' current pain points and align to their business objectives
  • Prepare and deliver high-impact presentations and demonstrations that communicate Slack's unique value
  • Partner with customers to design Slack-based solutions that drive value and significant business impact
  • Ensure customers understand how Slack's industry-leading security program protects their organization
  • Support security, compliance, and architecture conversations and address technical objections
  • Guide customers through the evaluation process of Slack, ensuring that our solution meets key business objectives and technical requirements
  • Contribute to the success of a rapidly growing and evolving SE organization
  • Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap
  • Mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS (Slack's AI-powered platform for automating and connecting work across your organization)


What you should have

  • Typically 4-10 years of sales engineering or solution consulting experience in a SaaS or tech-first organization
  • Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations
  • A consultative approach to solving customers' business challenges
  • A track record of successfully overcoming technical and security objections, with a proven ability to creatively solve complex problems
  • Extensive Slack and Salesforce experience, including Workflows and Integrations
  • Professional proficiency in English
  • Ability to thrive and adapt in a rapidly evolving product and market that will define the future of work
  • Knowledge of the productivity and collaboration tools landscape
  • Familiarity with the enterprise SaaS ecosystem and modern workplace environments
  • B.S. in Computer Science, Software Engineering, MIS, or related field required


Work Location

This role is Office Flex, requiring 3 days per week onsite at your designated Salesforce office location.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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