Cognizant

ServiceNow Solution Architect

Cognizant$109K — $125K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field, or equivalent professional experience.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow CIS-ITSM certification.
  • Two additional ServiceNow CIS certifications (ITOM, ITAM, ITBM, CSM, FSM, HRSD, SecOps/GRC, or similar).
  • 3+ years of solution architecture experience on the ServiceNow platform.
  • Strong knowledge of ServiceNow scripting, integrations, APIs, web services, and platform architecture.

Responsibilities

  • Lead solution architecture and technical design for ServiceNow implementations.
  • Define platform, integration, and application architecture.
  • Translate business needs into scalable ServiceNow solutions with project teams.
  • Provide guidance on configuration, customization, and technical debt management.
  • Evaluate integration approaches and recommend architecture patterns.
  • Facilitate collaboration between technical and business stakeholders.
  • Support implementation teams through design reviews and solution validation.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Full Job Description
ServiceNow Solution Architect

Location: Remote
Employment Type: Full-Time



ServiceNow Solution Architect (Manager Level)

About the Role

As a ServiceNow Solution Architect, you will make an impact by designing scalable, enterprise-grade ServiceNow solutions that address complex business challenges and drive digital transformation. You will be a valued member of the ServiceNow consulting team and work collaboratively with business stakeholders, technical teams, process owners, and executive sponsors to deliver innovative solutions aligned with business objectives.

In this role, you will:
  • Lead solution architecture and technical design for ServiceNow implementations and platform enhancements.
  • Define platform, integration, and application architecture while ensuring alignment with enterprise standards and business requirements.
  • Partner with clients and project teams to translate business needs into scalable ServiceNow solutions.
  • Provide guidance on configuration, customization, governance, and technical debt management.
  • Evaluate integration approaches and recommend architecture patterns that support future scalability and maintainability.
  • Facilitate collaboration between technical and business stakeholders to drive successful project outcomes.
  • Support implementation teams through design reviews, technical guidance, and solution validation.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States/Canada. Regardless of your working arrangement, we are here to support a healthywork-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need to Have to Be Considered
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow CIS-ITSM certification.
  • Two additional ServiceNow CIS certifications (ITOM, ITAM, ITBM, CSM, FSM, HRSD, SecOps/GRC, or similar).
  • Experience participating in multiple ServiceNow implementations across enterprise environments.
  • 3+ years of solution architecture experience on the ServiceNow platform.
  • Strong knowledge of ServiceNow scripting, integrations, APIs, web services, and platform architecture.
  • Excellent communication and stakeholder management skills.

These Will Help You Stand Out
  • ITIL v4, TOGAF, IT4IT, Agile, or Scrum certifications.
  • Experience across multiple ServiceNow product suites.
  • Knowledge of enterprise integration architecture and cloud technologies.
  • Experience working in consulting or client-facing delivery environments.
  • Strong presentation and workshop facilitation skills.

Salary and Other Compensation:

Applicants will be accepted till 8/20/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $109,000 - $125,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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