ABB Ltd

Service Manager, Digital Automation and Control

ABB Ltd$142K — $228K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Electrical Engineering, STEM, Business, or similar field.
  • 10+ years of experience in senior-level operations role in electrical engineering or safety.
  • 10+ years managing or supervising an operations team.
  • Proficient in managing P&L for multiple business lines.
  • Willingness to travel up to 20% of the time.

Responsibilities

  • Lead the Digital Automation Controls operations team for manufacturing, assembly, project management, and field service.
  • Collaborate with the DAC COE engineering team to shape the services growth strategy.
  • Build and maintain strong, long-term customer relationships to ensure service excellence.
  • Oversee performance management and organizational leadership, including P&L targets.
  • Contribute to long-term planning and overall business strategy.
  • Drive continuous improvement and operational excellence.

Benefits

  • Two medical plan options: PPO or High Deductible Health Plan with HSA.
  • Choice between two dental plan options: Core and Core Plus.
  • Company paid life insurance at 2X base pay and additional voluntary options.
  • Short and long-term disability insurance coverage paid by the company.
  • Parental Leave and Employee Assistance Program availability.
  • 401k Savings Plan with Company Contributions.
Full Job Description
This position reports to:
ELSE Regional Manager Americas

Your role and responsibilities:

In this role, you will lead the Digital Automation and Controls (DAC) team located in Sacramento, California. You will be responsible for P&L results with full accountability of running the day-to- day operations, integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.

While we are open to remote work, candidates should be located in the Western US, with frequent travel to Sacramento, CA.

This role is contributing to the Electrification Service Business Area, Americas Region, specifically US.

You will be mainly accountable to:
  • Lead the Digital Automation Controls operations team across manufacturing, assembly, project management, and field service to deliver consistent, end-to-end service performance.
  • Partner with the DAC COE engineering team to shape and execute the services growth strategy while driving continuous improvement and operational excellence.
  • Build and maintain strong long-term customer relationships, ensuring service excellence, consistent delivery standards, and improved satisfaction (including NPS).
  • Own performance management and organizational leadership, including P&L targets, productivity, investment planning, sales alignment, and development of a high-performing team.


Qualifications for the role:
  • Bachelors Degree in Electrical Engineering, STEM, Business, or similar
  • Ability to demonstrate your 10+ years of experience in senior-level operations role in electrical engineering, safety, or electrical distribution environment
  • You have 10+ years of experience managing or supervising operations team
  • You are qualified in managing P&L for multiple lines of business
  • Ability to travel as needed, including frequent travel to Sacramento, CA.


What's in it for you?

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D - 100% employee paid up to maximums
  • Short Term Disability - up to 26 weeks - Company paid
  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave - up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program


Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)


Time off
  • ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.


While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $142,500 and $228,000 annually and is eligible for a short-term incentive plan/annual bonus.

MyBenefitsABB.com

About ABB Ltd

ABB Ltd is a Swiss multinational corporation that specializes in electrical equipment. The company was founded in 1988 and is headquartered in Zurich, Switzerland. ABB operates in a variety of industries, including power generation, transmission, and distribution, as well as automation and robotics. The company's products and services are used in a range of applications, from electric vehicles to renewable energy systems. ABB has a global presence, with operations in more than 100 countries. The company is committed to sustainability and has set ambitious targets for reducing its environmental impact.
Learn more about ABB Ltd
Size
104,400 employees
Market Cap
$59.8 billion
Industry
Net Income
$5.1 billion
Founded
1988
5 Year Trend
+3%
Revenue
$26.1 billion
NASDAQ

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