Job Type

Full-time

Description

Thousand Oaks, CA | Chevrolet | Iconic American brand | Service Advisor | 1+ year experience | Southern California | Veterans encouraged to apply | $60,000 - $120,000+/yr OTE

IS THIS YOU?
• You have dealership service advisor experience - or a strong background in sales or hospitality - and you know how to communicate clearly, set accurate expectations, and follow through every time
• You build guest trust naturally - through honest recommendations, accurate estimates, and doing exactly what you said you'd do
• You're looking for a high-volume domestic brand store in a strong Southern California community where your skills and your effort translate into real earning potential

WHAT YOU'LL DO
• Serve as the primary point of contact for guests throughout the service process - from write-up to delivery
• Translate technical repair information into clear, confident communication that earns trust and sets accurate expectations
• Build precise estimates, commit to realistic timelines, and follow through on every promise made to the guest
• Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule
• Identify and present additional service recommendations that protect guest safety and vehicle performance
• Deliver a consistent, professional pickup and delivery experience that keeps guests coming back
• Maintain accurate records in the DMS and uphold all documentation and compliance standards
• Represent Chevrolet of Thousand Oaks and Swickard's hospitality standard in every guest interaction

WHAT WE'RE LOOKING FOR
• 1+ year of service advisor experience in a franchised dealership preferred - candidates with comparable sales or hospitality experience are encouraged to apply
• Chevrolet, GM, or domestic brand experience a strong plus - familiarity with GM service processes and systems is an advantage
• Track record of strong CSI and NPS performance and repeat guest relationships
• Reynolds & Reynolds or CDK experience preferred
• Clear, composed communicator - able to manage high volume accurately without losing attention to the guest experience
• Valid driver's license with a clean driving record
• A hospitality mindset - you treat every guest interaction like it matters, because it does

WHAT WE OFFER
• OTE of $60,000 - $120,000+/yr
• Paid GM and Chevrolet manufacturer training
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path - strong advisors grow into senior advisor and service management roles at Swickard
• Employee vehicle purchase and service discounts
• A team culture built on standards, accountability, and genuine care for the guest

Chevrolet of Thousand Oaks has the volume, the community, and the operational culture to give a skilled service advisor a genuinely rewarding place to grow. Chevy guests are loyal - and they stay loyal to the advisor who communicates clearly, follows through, and makes every service visit feel effortless.

If you have dealership experience - or the right background in sales or hospitality - and a guest-first mindset ready to grow - we'd like to meet you.

Salary Description

$60K - $120K+ per year OTE